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Holm Buick GMC - Service Center

Salina, KS

4.7
588 Reviews

588 Reviews of Holm Buick GMC - Service Center

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June 06, 2022

I was very happy with the service personnel but the price for the parts were outrageous considering what I could buy parts on my own and wait time was not very good because they had to order the part probabl More

by TIMSCHRADER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Thank you for taking time to leave a review and for giving us some pointers on how we can improve. We appreciate your feed back on pricing too and will definitely share your review with the fixed operations director. We appreciate your business and wish you safe travels- The Holm Buick GMC team!

May 31, 2022

Great service came in for service told me what was needed with oil change got out when needed More

by grannywagonMs.Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Disney, Lacy Laffitte, Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Thank you for your business and taking time to leave such a great review. Safe travels this Summer from Holm Buick GMC.

May 24, 2022

Everyone was so helpful and kind. They looked at my car and found I only needed some gas and had me back on the road in a short time even though it was over the lunch hour. More

by jenniferconn17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daezia Harris
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

May 24, 2022

The dealership needs to better train shop employees so they don’t get the wrath of management when something is not done correctly. More

by MORRIES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 24, 2022

Outstanding customer service, kept me updated on the status of my repair and had it done in a timely manner! I had purchase the extended warranty from Cedric when I bought the vehicle and it only cost m More

by CRS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kirwan, Mike Bettles, Lacy Laffitte, Cedric Salas, Janis Smischny, Erik Wilson, Daezia Harris
May 24, 2022 -

Holm Buick GMC responded

We can't thank you enough for recognizing the diligence and care our departments exhibit when it comes to customer satisfaction. Our extended protection plan is just one of the many ways we seek to protect your investment and help you meet the demands of your life through your vehicle. Thank you for the excellent review! All the best from Holm Buick GMC!

May 11, 2022

I broke down in Salina and had an exhaust problem with my Duramax truck. Lucas and his team at the service department did an amazing job getting me in and out within five or six hours of my reported problem. More

by jim@jplcares.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

May 03, 2022

Although this is a fine dealership they are overcharging for service dept work. Oil changes are now $70 without tire rotation which they will add if you don’t specify. Since this dealership changed name the More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel Ryberg is excellent, Lacy Laffitte, Janis Smischny
April 29, 2022

Everyone was so accommodating of my quirky schedule. Very much appreciated. Really super service. Never feel pressured which is important to me. More

by judykvasnicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Sutton , Lacy Laffitte
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

April 21, 2022

The dealership was very Curtis very professional. The service was fast and efficient. Over all they were very excellent More

by PEGGYDEANISHERE2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Janis Smischny
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! We hope to see you again soon! -The Holm Buick GMC team

April 20, 2022

Had a delay to find the correct tire I needed but was quick and efficient. More

by JAMIEDUB1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! Thank you again for taking the time to let us know how we did. We hope you have a great day! -The Holm Buick GMC team

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