Honda Bridgewater

Arthur was incredible, easy going, and very honest, he made my experience super fun! and answered any questions I had without any hesitation and made sure i was 100% happy with my new car. He even hooked made my experience super fun! and answered any questions I had without any hesitation and made sure i was 100% happy with my new car. He even hooked up my phone for me before leaving with my brand new Honda! Jane was also awesome! so down to earth and also helped anyway she possibly could! I HIGHLY recommend Honda Bridgewater, what a wonderful crowd! More

Trinity was an absolute pleasure to work with. From the moment we pulled in she was amazing to me and my little family. She went above and beyond to make sure I get the car that I wanted. We all know buyin moment we pulled in she was amazing to me and my little family. She went above and beyond to make sure I get the car that I wanted. We all know buying a car can be frustrating and stressful but working with Trinity made the process easy and fun. I appreciate her help and her bubbly personality. Honda is lucky to have her apart of the team. Thank you a million times over Trinity! More

Horrible service getting oil change, will never go back. Service manager is standoffish, unapologetic for mistreating customers, and thinks that giving a free oil change entitles them to having other cust Service manager is standoffish, unapologetic for mistreating customers, and thinks that giving a free oil change entitles them to having other customers skip you in line if they complain. PRO TIP: All you gotta do is complain to get ahead of the line if youre waiting and skip customers. Details follows. Had appointment at 3:15 for oil change, another lady outside was waiting as well and had asked me how long ive been there, i told her an hour. She gets livid at the prospect of her having to wait an hour and still no car for an oil change like me. She goes inside (we were waiting outside as their sign for masks pretty much says no masks required without clarification) and comes back out. Few minutes later a lady comes out and tries to reason with her that she's checked in an oil changes are usually an hour to hour and a half. She proceeds to get upset and the service rep leaves. She comes back out 20-30 minutes later and says her car is done, and even says to her she skipped customers, myself included for the same service while ive been waiting for around an hour and a half at that point and her 45 mins. I've no issue waiting as i understand things get backed up, but i have a problem when my time is not valued and other's are. I proceed to ask her if all i have to do is to complain and cause a scene and she goes "apparently so". I then proceed to ask her to see the manager. Service manager came out, didnt even have the courtesy to give me his name, wasnt apologetic at all and just says we can give you a free oil change. Having not received an apology, I was livid at this point and proceed to question why a woman complains 15-20 minutes after her appointment at 4 (while i was there since 3:15 for the same oil change). He starts explaining that they are backed up which makes no sense if I arrived 45 minutes before the lady for an oil change. It was only because i called them out on it that i was given a free oil change. I did use some choice words as adjectives not direct it at him personally, apparently he found it disrespectful, ironic, as customers are treated this way. His whole attitude was standoffish and non-apologetic, repeatedly mentioning that i got a free oil change out of it, which somehow justified it. Myself being a minority and the complaining lady being white, i straight up asked him if it was because of my race since his explanation of being busy made no sense as i arrived 45 minutes before and the lady previously saying she skipped 2 customers for her after her complaints. He goes no, and that his wife is also a minority, apparently he thinks because his wife is a minority he is immune to stereotypes (not saying this was the case at all but without an apology , his attitude, given a BS excuse, I continued to press him). Horrible customer service, im not sure if ownership has changed like someone mentioned to me after over hearing our discussion, but I will not be back having purchased and serviced my minivan when they were autosport honda. This was the first time i went back since they changed names and possibly ownership. The service advisor i worked with was very nice, but customer service shines through when you're in the wrong and what you do to fix it, and in my case, management failed miserably with their entitlement and attitude. To top it off, the inside of the car smelled like gas and the tire pressure was low. More

Very satisfied with the service and help we’ve received from Marvin. We appreciate the help and how quickly he/they got things done. Would highly recommend him. Thank you! from Marvin. We appreciate the help and how quickly he/they got things done. Would highly recommend him. Thank you! More

My family and I are loyal Honda drivers and have dealt with various Honda dealers throughout the state over the years. Honda of Bridgewater is by far the best dealer around. Arthur Chen is a big part of t with various Honda dealers throughout the state over the years. Honda of Bridgewater is by far the best dealer around. Arthur Chen is a big part of that statement. After leasing our CRV with Arthur last year I decided to come back for a new Civic. Needless to say Arthur again treated me with nothing but the best care. We will most certainly be back when we decide to purchase another Honda. More

Marvin was a fantastic sales rep who helped me buy my first car and get a good trade in value for my old one. It was a great experience and Marvin always made sure that I had all of the information I nee first car and get a good trade in value for my old one. It was a great experience and Marvin always made sure that I had all of the information I needed to buy the car. Thanks Marvin! More

I had a wonderful experience purchasing a used vehicle, thanks to Arhur Chen, he makes the process really smooth and he really tries to help me as much as possible. So if you’re going to Honda Bridgewater thanks to Arhur Chen, he makes the process really smooth and he really tries to help me as much as possible. So if you’re going to Honda Bridgewater ask for Arhur Chen, I recommend anyone to go see him. More

I had a highly positive experience with Nate and would recommend him to friends and family. We arrived at a fair price for both the car I purchased and my trade-in. Nate was also very knowledgeable of the recommend him to friends and family. We arrived at a fair price for both the car I purchased and my trade-in. Nate was also very knowledgeable of the model and took the time to show me features I was not aware of after the purchase was completed. Would not hesitate to work with Nate again on a future purchase. More

Have you ever had a car buying experience go so well you just want to buy another car? Where the salesman is so phenomenal, you just want to relive the whole experience one more time? Yea, that's what buyin just want to buy another car? Where the salesman is so phenomenal, you just want to relive the whole experience one more time? Yea, that's what buying a car from this dealership and working with Arthur Chen was like. I mean, this guy is the epitome of a quality sales rep. I literally cannot see myself buying a car from anyone else. I cannot stress this enough -- Someone give this man raise! More

Arthur is one of the best of the best for a reason. He’s truly earned that title. First of all he handled almost every single thing that i needed to do to purchase my vehicle over a text message. He gave me truly earned that title. First of all he handled almost every single thing that i needed to do to purchase my vehicle over a text message. He gave me a step by step run down of everything i needed to do. He was patient, he answered every single one of my questions without making me feel like i was asking too much out of him. He’s funny and he’s personable and he doesn’t make you feel like he’s just there to sell you a car and i think that’s one of the most important parts. Even after it all i found a tiny little dent in my car. i contacted him and he went out of his way to order me touch up paint in my cars color and schedule me an appointment with the guy who removes dents at his dealership. Arthur is the only car salesman that i will ever go see from this point forward. I will never purchase a vehicle from anyone other then him and i will also never recommend anybody else but arthur to all of my friends and family. Thanks for a great experience arthur! More