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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

December 30, 2018

Great Steve Umoru was fantastic. He was very welcoming, very helpful and professional. He helped me find my dream car within my price limit and made the pro More

by Kp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Honda Universe responded

Thank you for your review and for the five-star rating. We're happy to hear that Steve was able to help you. Congrats on your new car and thanks for choosing Honda Universe, and we hope to see you again soon!

December 29, 2018

Great experience! Carmine was super to work with. He fully explained the car that I was interested in and then got me the price I was looking for. I would definitely More

by Karma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Dec 30, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Carmine went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 29, 2018

Amazing experience knowing I was able to get a car on my ow! Thank you Christina you were amazing! I came in just looking to find out if it was possible to get a car and not only did you and Honda team made it p More

by alazaro1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 30, 2018 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Christina made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

December 29, 2018

Hidden Costs Unpleasant surprises. $1200 dealer inspection charge for a used Honda was hidden in the footnotes (No charge at another dealer). Document fees were a More

by MarkD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phone conversation with Kelleigh were misleading., Miguel Aleman, Michael Pocost
Jan 03, 2019 -

Honda Universe responded

Hello Mark, thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customers' satisfaction is our top priority. Please give us a call at (732) 719-6964 and our staff will be happy to discuss your concerns with you.

December 28, 2018

NO QUOTES via Email Was told by the sales rep that Honda Universe will not send quotes by email. You just have to rely on a phone call, their word and a trip to the deal More

by RAZORCADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erina Mestey-Jones
Feb 05, 2019 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give us a call at (732) 719-6964 ad our staff will be happy to discuss your concerns with you.

December 28, 2018

Great, Easy, No Hassle Experience I did a lot of research online so I knew exactly what I wanted but wasn't sure if I wanted to finance or lease my next car. I worked with Christina a More

by violet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 28, 2018 -

Honda Universe responded

Hello Violet, thank you for taking the time to share your review with us. It is a pleasure to know that Christina went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 17, 2018

Great Experience. I just stopped in to take a look and ended up with a new car. They listened to what my budget was and came up with an offer I couldn't resist. More

by YJASmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Dec 18, 2018 -

Honda Universe responded

Thank you for your review and for the five-star rating. We're happy to hear that you were able to receive the information you needed. Congrats on your new car and thanks for choosing Honda Universe, and we hope to see you again soon!

December 13, 2018

Exellent Becouse of the treatment that i received they were very helpfull and worked with me on pricing and what kind of car i should get. More

by Brooklyn34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 18, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that our team was able to provide you with such excellent assistance and we hope to see you again!

December 07, 2018

As promised Every 3 years I have to start the process of negotiating a new lease for my mom who lives 80 miles away, not always easy because I dont have a lot of More

by Boca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heylin Liriano, Ozzy Rosa
Dec 09, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Heylin, Nick and Ozzy went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 07, 2018

Fantastic Great experience, came just to look they were so friendly and knowledgeable I left with a car. I really apriaciate the time spent with me showing me More

by Redbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Anzevino
Dec 09, 2018 -

Honda Universe responded

Thank you so much for your positive feedback and for the five-star rating! We're thrilled to know that our team was able to help and we look forward to seeing you again in the future!

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