Honda Universe

I generally find buying a car very stressful, however working with John McGraw was a unique experience. His no-pressure approach was a welcoming surprise. John was courteous, friendly and genuine. It working with John McGraw was a unique experience. His no-pressure approach was a welcoming surprise. John was courteous, friendly and genuine. It was a pleasure to work with him and I highly recommend anyone interested in a Honda to cdontact John McGraw. More

I was never dealt with in such a brute rude way before leasing any car. I came in to get pricing for a Honda odyssey. Not only were they not upfront about the cost, they tried to hustle me and make me fee leasing any car. I came in to get pricing for a Honda odyssey. Not only were they not upfront about the cost, they tried to hustle me and make me feel uncomfortable for trying to price out the car. They tried to get info on what i was paying for my current lease and overprice me for the new lease instead of just being upfront. Stay away from these guys. If they were any good they would sell more minivans in Lakewood where there is a huge market for these cars. Thats why no one in town buys from them. More

The service and treatment I received from Mr. McGraw a year ago when I leased my wife's Odyssey EX-L led me to return to Honda Universe for my Accord EX-L. Excellent service again from Mr. McGraw. Very year ago when I leased my wife's Odyssey EX-L led me to return to Honda Universe for my Accord EX-L. Excellent service again from Mr. McGraw. Very pleased with his professionalism and commitment to the customer. He was not interested in selling me something I "did not need" and "could not afford." Outstanding all the way around, and would recommend Mr. McGraw to anyone that wants a Honda. Even with two (2) other Honda dealers near my home, I decided to go to Lakewood for this purchase only because of Mr. McGraw. Very pleased with service and price. More

Everyone that I encountered was very helpful and friendly. My sales person, John McGraw, was extremely helpful. He was very knowledgeable and answered all my questions to my satisfaction. It was friendly. My sales person, John McGraw, was extremely helpful. He was very knowledgeable and answered all my questions to my satisfaction. It was a long day and I had my children with me. Everyone was nice to them, offering them popcorn. There were computers that they were able to use to play their games, which kept them quite occupied while I could concentrate on the business at hand. I found this to be a very smart concept. Somebody was thinking. I hate buying cars but all in all this was a rather pleasant experience. I would recommend this dealership and to John McGraw. More

John McGraw and the rest of the team went out of there way to get my new CRV here as I requested. John was easy to work with and he made it happen!! Thank you John!!! way to get my new CRV here as I requested. John was easy to work with and he made it happen!! Thank you John!!! More

Mr. Jones; Was exceptional, and very patient in Mr. Jones; Was exceptional, and very patient in working with me through the deal process of getting me into my vehicle. He did an outstanding job. Mr. Jones; Was exceptional, and very patient in working with me through the deal process of getting me into my vehicle. He did an outstanding job. More

Had a great experience with John McGraw. I got everything I asked for and more. I would definitely recommend Honda Universe to anyone looking for a Honda. everything I asked for and more. I would definitely recommend Honda Universe to anyone looking for a Honda. More

It was a good experience, John was very helpful and friendly. I am very happy with my new car. I will be back when I need another new car!! friendly. I am very happy with my new car. I will be back when I need another new car!! More

John was amazing both on the phone and in person and managed to help this mom of triplet three year olds get out of a outlander SUV and into a minivan for the same payment I'm used to!! You want a mirac managed to help this mom of triplet three year olds get out of a outlander SUV and into a minivan for the same payment I'm used to!! You want a miracle worker, see john McGraw at honda universe! More

I was NOT looking foward to turning in my lease and going through the process of getting another car. Much to my surprise John made the experience fun! It was stress free and he had me laughing the whole tim through the process of getting another car. Much to my surprise John made the experience fun! It was stress free and he had me laughing the whole time. Somehow he even managed to get me in my car without a co- signer! Working with John was quick and easy and he even called me twice AFTER the deal was closed just to make sure I was hapoy and see if I had any questions!! Can't say enough good things about John! Professional and courteous. A real pleasure!! We will be back and always reccomend him Love my new car too! Thanks again! More