Honda Universe

I was extremely pleased with the professional salesmanship and service provided by John McGraw and Dennis Luber when I started my search for a new vehicle. John was very knowledgeable of the Hond salesmanship and service provided by John McGraw and Dennis Luber when I started my search for a new vehicle. John was very knowledgeable of the Honda Product line and was very personable and easy to work with. His personality, knowledge and no-pressure sales approach was what made me stick with the purchase of a Honda Accord from Honda Universe. Many other dealers have the same product, but in the end it is the customer service and personality of the sales team and managers, along with great pricing that keep me coming back to Honda Universe. This is the third family vehicle I have purchased from Honda Universe in Lakewood since the mid 90's, and I will be sure to continue to recommend Honda Universe and John McGraw to family, friends and colleagues when looking to purchase a new vehicle. Thank you John, for making the purchase of my vehicle a great overall experience! More

I went to this dealership knowing exactly what I wanted. While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They assured me they can find me the car I wanted and though I had waited a bit in the beginning, once the car was found, the process was swift and I had the car within the week. The salesman I was dealing with drove all the way to Deleware to get me my car and for that I am appreciative. Because I did wait an unexpected amount of time, though it was no fault of their own, I was credited. My experience was unlike any other dealership. I was never "hounded," never felt pressured, and everyone treated me with kindness and answered every one of questions clearly. I love my car and I intend on continuing my service at Honda Universe for service as well as any future purchases! More

I was please with my dealings with John McGraw. He was very professional and appeared to me to know the Honda produce very well. I would recommend him and you dealdership to my friends and any on looking very professional and appeared to me to know the Honda produce very well. I would recommend him and you dealdership to my friends and any on looking to purchase vechicle. More

I HAD A GREAT EXPERIENCE AT HONDA UNIVERSE. PHIL HOLMES WAS HELPFUL, CURTEOUS, AND WELL INTUNED WITH OUR NEEDS. WE ARE ON OUR 5TH HONDA NOW, AND THIS NEW ODYSSEY IS OUR FAVORITE. WAS HELPFUL, CURTEOUS, AND WELL INTUNED WITH OUR NEEDS. WE ARE ON OUR 5TH HONDA NOW, AND THIS NEW ODYSSEY IS OUR FAVORITE. More

I don't usually like dealing with dealers, my ex-husbands family owend kitson chevrolet and holsey pontiac at one time, i know how salesmen can be. Scott wendling is not like any salesman ever !!he was so family owend kitson chevrolet and holsey pontiac at one time, i know how salesmen can be. Scott wendling is not like any salesman ever !!he was so professional yet had a friendly but not creepy edge... some salesmen can be kinda overly creepy fake friendly...but not SCOTT !! why isnt he a MANAGER !!////???? ...he certainly has the quality to be one ! I hope you reward him with more than a pat on the back. !! I will ony shop at the dealership scott wendling works at sincerely will always shop here as long as scott is working: More

Brian and the Honda universe team made the buying process of a new car very easy and pleasurable. Everyone was very friendly and I would recommend Honda universe to anyone and everyone! When working with Bri of a new car very easy and pleasurable. Everyone was very friendly and I would recommend Honda universe to anyone and everyone! When working with Brian he's really is there to help you and make sure you leave with a smile on your face More

My wife were out shopping the new car market. We stopped by Honda Universe and was greeted by this gentleman named John. Not pushy like some places we have been. Very attentitive to our questions. Even thou by Honda Universe and was greeted by this gentleman named John. Not pushy like some places we have been. Very attentitive to our questions. Even though we did not purchase at this time, when we do return we hope John will be there to help us once again. Of all the dealerships we visited Honda Universe was the most friendly. No high pressure sales. More

We went to Honda Universe ,we met John McCraw.He was very We went to Honda Universe ,we met John McCraw.He was very patient.He allowed us a test ride. He also addressed all the promblems before & after c We went to Honda Universe ,we met John McCraw.He was very patient.He allowed us a test ride. He also addressed all the promblems before & after car sales.Never was pushy unlike other sales man.We also had Greg Levine help us.He was great too. No doubt John is surely a great asset to honda universe,his superiors should surely reward him with a great pay hike. I would surely refer John to friends & family.He will be asset to any conpany he works with. Regards Shanti More

Buying a new car is rarely an enjoyable experience, but this crew made it just that. Very friendly, and very helpful I would most certainly return to this dealership to purchase another vehicle. this crew made it just that. Very friendly, and very helpful I would most certainly return to this dealership to purchase another vehicle. More

Rahsaan Jones was professional, eloquent, intelligent, and friendly. He listened carefully to what we were looking for and found it easily. We appreciated his patience and kindness. He took the time to and friendly. He listened carefully to what we were looking for and found it easily. We appreciated his patience and kindness. He took the time to answer our questions and explain everything about the car thoroughly, and we never felt rushed. His enthusiasm was infectious. The manager we dealt with, Anthony Maffucci, was equally friendly and helpful. The 2012 CRV we leased was our third Honda, and we would gladly come back to Mr. Jones and Honda Universe in the future. This was one of the best experiences we have ever had in a dealership! More