Honda Universe - Service Center

Customer service I was in for service and it was a pleasure from the time i drove into the service drive and met Lisa. She was a pleasure to work with she explained ev I was in for service and it was a pleasure from the time i drove into the service drive and met Lisa. She was a pleasure to work with she explained everything in detail what i needed and It was seamless. Also john McGraw came out to meet with me to see how my experience was. He also was a pleasure to talk to i felt like a guest in there home not a customer. I would recommend this dealership to all my friends and family. More

Customer service excellence Since I first met John with my last Honda Universe vehicle, he has always made sure I was satisfied. Every single time I come into Honda for a service Since I first met John with my last Honda Universe vehicle, he has always made sure I was satisfied. Every single time I come into Honda for a service, he calls me the following day to ensure that my needs were met and that u was satisfied. I greatly appreciate his dedication to his customers More

Smooth transaction I had a great experience with the sales team at Honda Universe. Yvette Rivera-coates really worked hard to get me the best deal.She was very knowled I had a great experience with the sales team at Honda Universe. Yvette Rivera-coates really worked hard to get me the best deal.She was very knowledgeable an professional. Glen Swenson the Sales Manager is the best around.He helped get the best car in are budget. I would highly recommend Honda Universe Tim LaMore More

Great service They have a great detailing team. I needed to have the inside of my car cleaned out and they did a wonderful job. Would recommend them and use their s They have a great detailing team. I needed to have the inside of my car cleaned out and they did a wonderful job. Would recommend them and use their services again. More

Helped when I needed it, went out of his way John McGraw went out of his way to help me personally when I needed paperwork sent to me. Their dealership helped fix our car and then get the paperwo John McGraw went out of his way to help me personally when I needed paperwork sent to me. Their dealership helped fix our car and then get the paperwork sent to us 500 miles away when I was having a difficult time with others. He made sure to turn my experience around with one email and in no time at all and no hassles. He's top notch and makes sure you are taken care of. More

Helped when others would not My Mother leased a car with Causeway Honda. Instead of renewing her lease, she choose to lease a Subaru. Instead of just taking the car back to the Ca My Mother leased a car with Causeway Honda. Instead of renewing her lease, she choose to lease a Subaru. Instead of just taking the car back to the Causeway, she was instructed to deal directly with Honda Financing. As a favor to the Subaru dealership, John McGraw went out of his way to make arrangements for the Honda to be returned to his dealership. The whole process took less than 15 minutes. John was friendly, professional and made it so easy. greatly appreciated his assistance. More

Survey John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is satisfied. Would rate his customer service 10/10.(: More

Great Service Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never pu Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never push repairs or any other services that arent needed just to get business. Would recommend. More

Great experience Excellent knowledgeable staff Timely repairs very accommodating Tom was very helpful the loaner car gave me an excellent opportunity to try out a Excellent knowledgeable staff Timely repairs very accommodating Tom was very helpful the loaner car gave me an excellent opportunity to try out a vehicle I may consider as a replacement for my car in 2020 More

The Customer Relations Manager John Mcgraw was Exceptional Issue happen ...It is the solution and the customer satisfaction that makes for a great dealership. When I presented my issue to John Mcgraw (customer Issue happen ...It is the solution and the customer satisfaction that makes for a great dealership. When I presented my issue to John Mcgraw (customer relations Manager) he went above and beyond to ensure that the issue was not only resolved but that I was satisfied with the overall outcome of the situation. I appreciated his genuine concern for my satisfaction and he appreciated me as a loyal customer for many years to the dealership. His dedication to customer satisfaction is exceptional. More