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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

November 19, 2020

Sales rep David Yang is the best! He is not pushy and strives for what you are looking for in a used vehicle! The dealership was very clean with hand sanitizer everywhere and I felt very comfortable meet More

by Purplelightwind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea
Dec 15, 2020 -

Honda Westborough responded

Purplelightwind - Wow, thank you for the wonderful review! We're so glad to know David was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and happy driving! - Herb Chambers Honda of Westborough team

November 16, 2020

Service process was professional and easy. The team was able to tell me what to expect, communicated what was going to be done, and then delivered exactly what they said. More

by Ryan Cable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
Dec 11, 2020 -

Honda Westborough responded

Ryan Cable - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience and we're proud of the great service that our team provides to our customers. Thank you again and if we can assist in anything further please let us know! - Herb Chambers Honda of Westborough team

November 15, 2020

Took my car here for a diagnostic after buying a honda in a private car sale many safety concerns. Honda of westborough was Extremely professional group of people, at this location explained everything to us More

by Jessica
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Dec 11, 2020 -

Honda Westborough responded

Jessica - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal and we're glad to know Peter succeeded. Thank you again and if we can assist you in any way please don't hesitate to reach out! - Herb Chambers Honda of Westborough team

November 15, 2020

Justin walked me through the process explaining what needed to be done and what might be an issue but could be put off until the next service. no pressure to buy service options not immediately necessar More

by frank.kavanagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service dept.
Dec 15, 2020 -

Honda Westborough responded

frank.kavanagh - Thank you so much for your feedback on your recent experience with Justin. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and if we can assist further please let us know! - Herb Chambers Honda of Westborough team

November 15, 2020

Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Have a good day. More

by m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Peter Roun
Dec 11, 2020 -

Honda Westborough responded

m - Thank you so much! We're so pleased to learn that your visit with Peter was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

November 15, 2020

Both Steve and Norman were great to work with. No pressure. This was our 5th Honda. Very pleased with the dealership and the Honda quality. More

by Rlcrandall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Santo
Dec 11, 2020 -

Honda Westborough responded

Rlcrandall - Thank you for sharing this great feedback. We're so happy to know that Steve and Norman were able to assist you with your 5th Honda purchase! Thank you for sharing and we look forward to providing you with 5-Star service again in the future! - Herb Chambers Honda of Westborough team

November 12, 2020

I was scheduled for a A1 and they told my husband that we needed to change a bunch of stuff. I had done that in Florida and my senior husband had forgotten. It was not on your record, but I thought that you More

by Versi 19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
November 11, 2020

My experience was wonderful, everyone was kind and attentive. The team helped me the whole way through the purchase process Facility was clean and very Covid friendly More

by lisa_stcyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Robinson
Dec 10, 2020 -

Honda Westborough responded

lisa_stcyr - Thank you so much for taking the time to write this review.! The entire Herb Chambers Honda of Westborough team strives to make every guest feel safe and at home in our dealership. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

November 10, 2020

Service department friendly and respectful. I think its horrible that these surveys need to be filled out so the service department staff can get paid. I hate surveys. More

by Mjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name but he was excellent
November 04, 2020

Extremely helpful. Randy handled the service request on the same day without having to schedule a later appointment. He also gave me several options to select from. More

by plarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 09, 2020 -

Honda Westborough responded

plarsen - Thank you so much for your feedback on your experience with Randy. We take pride in providing exceptional customer service and we're so happy Randy was able to do exactly that. Thank you again for your comments! - Herb Chambers Honda of Westborough team

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