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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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July 17, 2023

Great customer service. Francisco took his time to explain what was going to happen with the service and he went above and beyond to make sure I got great service. He's an More

by shiro4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 17, 2023 -

Honda Westborough responded

Thank you for the positive review! We're happy to hear that Francisco provided excellent customer service and went above and beyond for you. We appreciate your kind words and hope to see you again at Herb Chambers Honda of Westborough. Drive safely!

July 16, 2023

Quick and honest service! James was a great service rep! I’ll continue to get all my work done at this dealership. More

by Bcpski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Jul 18, 2023 -

Honda Westborough responded

Thank you for the great review! We're pleased to hear that James provided quick and honest service during your visit. We appreciate your support and look forward to seeing you next time. Drive safely!- The Herb Chambers Honda of Westborough Team

July 15, 2023

Excellent service from when I entered the service bay to when I picked up my car More

by Joy M
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Jul 18, 2023 -

Honda Westborough responded

Hey Joy, thank you for the 5-star rating! We're pleased to hear that our team provided exceptional service during your visit to Herb Chambers Honda of Westborough. We'll see you next time. Drive safely!

July 14, 2023

The service staff explained the associated costs for my car maintenance. Also indicated how long service would take. My car was ready as promised. More

by franklin321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 17, 2023 -

Honda Westborough responded

Thank you for the review, Franklin! We're glad to hear that our service staff provided clear communication and delivered your car as promised. We appreciate your business and hope to see you again in the future! - Herb Chambers Honda of Westborough

July 13, 2023

Wonderful management, customer service, and great service department. Professional, courteous, and friendly employees! The best! More

by gtgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 17, 2023 -

Honda Westborough responded

Thank you for the awesome review! We're happy to hear that our team provided you with great customer service during your visit. We'll see you next time!- The Herb Chambers Honda of Westborough Team

July 13, 2023

Always a pleasant experience at Herb Chambers Honda of Westborough! First time using the shuttle service, She was pleasant and punctual. I enjoyed our conversation. Service was on time and and all jobs More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan 5 stars James service manager 5 Stars
Jul 17, 2023 -

Honda Westborough responded

Hey Robin, it's great that you had an all-around fantastic experience at Herb Chambers Honda of Westborough! We're happy to hear that Tristan, Perkins, and our team took good care of you and your car. Looking forward to seeing you again in the future, safe travels!

Jul 20, 2023 -

Robin responded

You’re welcome!

July 13, 2023

Our latest visit has been a fantastic experience. The service team is very professional! They communicated effectively throughout the repairs. More

by tpadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Jul 17, 2023 -

Honda Westborough responded

We're delighted you had a fantastic experience with our service team at Herb Chambers Honda of Westborough. Your kind words mean the world to us, thanks for sharing your feedback! We'll see you next time!

July 10, 2023

Herb Chambers Honda Westborough is professional, clean, well staffed and delivers excellent service experience to us. More

by matthewdelaney51@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan and James
Jul 11, 2023 -

Honda Westborough responded

Thank you for the great review! We're glad to hear that Herb Chambers Honda of Westborough provided you with a professional and excellent service experience. We appreciate your support and hope you have a wonderful day!

July 07, 2023

Service advisor Scott Sundlier was attentive, efficient, courteous, outstanding, making our SUV service on 7/5 a stress-free, pleasant one. We also chatted with David Yang at sales department, as he had hel More

by nchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Honda Westborough responded

Thank you so much for the glowing review of Herb Chambers Honda of Westborough. We're delighted to hear that Scott and David provided you with outstanding service and made your SUV service stress-free. We truly appreciate your recommendation, and we'll be here whenever you need us in the future! Have a fantastic ride!

July 01, 2023

James was very thorough with explaining everything that the service appointment would cover. He also applied a discount. More

by Cwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 03, 2023 -

Honda Westborough responded

thank you for the positive review! We're glad to hear that James provided excellent service and took the time to explain everything. We appreciate your business and hope to see you again at Herb Chambers Honda of Westborough!

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