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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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March 08, 2021

The service team and mechanic were extremely friendly and courteous. Answered all relevant questions and had me in and out in a timely manner. great experience and would return again when needed. More

by conpats1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Mar 26, 2021 -

Honda Westborough responded

conpats1 - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Westborough team

March 04, 2021

I was pleased with the service department for getting required repairs for the state inspection sticker. Bulbs eventually burn out after 10 years of use. More

by Daniel C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Bradley
Mar 18, 2021 -

Honda Westborough responded

Daniel C - Many thanks for this terrific feedback! We're delighted to learn that you enjoyed working with our team. Please don't hesitate to reach out if we can assist you in the future! - Herb Chambers Honda of Westborough team

March 04, 2021

An excellent experience again at Herb Chambers Honda. Chris and his service team are second to none. I would not think of bringing my Honda anywhere but to the Westborough location. More

by Richard.Mall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper, Peter Roun
Mar 18, 2021 -

Honda Westborough responded

Richard.Mall - Thank you for the kind words about Chris and our team. We are truly lucky to have such wonderful people working here. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future! - Herb Chambers Honda of Westborough team

March 04, 2021

Peter was straightforward and honest with the service recommendation. Service Dept did a great job cleaning the car as well. Consistently good service from this department. More

by EAKBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Mar 18, 2021 -

Honda Westborough responded

EAKBERGER - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Peter been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Westborough team

March 04, 2021

The Fellow who took my car and the Service rep were both very nice. This was for a recall, update on the software. The Service rep listened to me and reviewed what we were having corrected. They also washe More

by Pamela
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Mar 18, 2021 -

Honda Westborough responded

Pamela - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your business and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

March 03, 2021

You guys are awesome .This is my second lease with Honda. Like the first time I received a great treatment..Friendly and experience team. Kudos . More

by Joseroacordero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Honda Westborough responded

Joseroacordero - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

February 26, 2021

I was very pleased with my recent experience. Heather in sales is hands down fantastic - she went above and beyond to ensure a smooth experience and kept me informed every step of the way. Tim was great to More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Mar 10, 2021 -

Honda Westborough responded

Michael - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers experience. We're so pleased to hear that Heather, Tim and Matt proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

February 25, 2021

Matt was very helpful and considerate as I use a walker. Really appreciate his help and the help of support staff. Thank you Matt!!!! I had really been putting off getting my car inspected but my experienc More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 26, 2021 -

Honda Westborough responded

Claire - Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Matt, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

February 23, 2021

I dealt with Jim and Sean in purchasing our new Odyssey and they were excellent and knowledgable. Additionally, i felt they would bend over backwards to help us. This is the 2nd Honda i have purchased from More

by Jrhebble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Schurman, Jody Smith
Feb 24, 2021 -

Honda Westborough responded

Jrhebble - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Jim and Sean are exceptional and we truly value them. Thank you for your continued business and please let us know if there is anything we can help you with. Enjoy your new Odyssey! - Herb Chambers Honda of Westborough team

February 21, 2021

Chris Cooper and Matt are exceptional managers in the service department. They are always exemplifying great customer service skills. I am very happy with their service always. More

by Lori Alie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson
Feb 24, 2021 -

Honda Westborough responded

Lori Alie - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Chris and Matt always make sure their clients are well taken care of! Thank you for your continued business and please let us know if there is anything we can help you with. - Herb Chambers Honda of Westborough team

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