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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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November 06, 2019

GREAT SERVICE Once again, I am completely satisfied with the service I received at Herb Chambers Honda (Westborough). Matt Gonyea always does a great job with his c More

by gskocay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson
November 05, 2019

Excellent Service as usual Chris, Service manager always provide a great Service and Patrick did helped to deliver it. I truly rely on the quality of service provided at Herbs C More

by inaik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
November 05, 2019

Clear communication during the repair process on a number of different issues. Dropped car off previous night, received early morning call to discuss items & revisited issues during the morning. Car was re More

by Don Gale
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
November 03, 2019

Great service Fast appointment scheduling My check Great service Fast appointment scheduling My check engine light came on I was able to get a fast appointment the next morning Randy was there t More

by hockeybear2000
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
November 02, 2019

Comfortable friendly atmosphere while waiting Love the new service center and the staff were all friendly and helpful per usual. I felt like the wait time wasn't as torturous either. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Roun
October 30, 2019

Very good experience ! Very satisfied ! Dealership is very good ! Very honest and the best thing is the Shuttle Service to and from work! Really goes a long way to satisfy the customer ! We More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
October 29, 2019

I’ve been to the dealership for both sales (new) and service. I have never had a bad experience. Staff is well trained, and kind More

by rlapierre
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruiz (not sure first time in finance) , Matt Gonyea, Bill Oldmixon , David Bahnan
October 26, 2019

Great experience Jody was extremely helpful. He was able to provide the price up front for all my issues. There were no hidden costs. I would recommend him to anyone. More

by Amanda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
October 26, 2019

Excellent experience! My service appointment was pleasant and efficient from start to finish. The car was done 15 minutes earlier than promised. The service adviser was f More

by Chip F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Army
Oct 28, 2019 -

Honda Westborough responded

Thank you for your 5-star review. I'm happy to know that you enjoyed your time in our dealership. Best, James Bulger, General Manager

October 25, 2019

Rebuilt engine Patrick was outstanding handling the I issues with our vehicle. Kept us very informed. Very professional and provided us with a loaner vehicle. Outs More

by Dbudri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Army
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