Honda Windward

Outstanding Service I have taken my car to the Auto Spa for many years. The crew both in the office and the mechanics are the best. They are responsible, attentive and I have taken my car to the Auto Spa for many years. The crew both in the office and the mechanics are the best. They are responsible, attentive and talented. They develop personal/professional relationships which work well. Thank you More

Wonderful service and employees. Great job!!! Thank you! The lounge was good and relaxing. The service was fast and good. The free car wash was excellent. The lounge was good and relaxing. The service was fast and good. The free car wash was excellent. More

Great Experience ! I had all my service work done at Honda Windward and I was hoping to buy a new Honda there. Everything went so well. I really enjoy my new car. I had all my service work done at Honda Windward and I was hoping to buy a new Honda there. Everything went so well. I really enjoy my new car. More

NOT happy with their service from the very beginning . And this is a review after 1 year of having a car. 1) After I bought a car and wasn't able to figure out how to detach bottom parts of a back seats . And this is a review after 1 year of having a car. 1) After I bought a car and wasn't able to figure out how to detach bottom parts of a back seats, they first of all told me it's impossible. After a while of arguing with me, they pulled some "secret" technical document and threw it in my face, refusing to show me how to do that. I got pissed and called a manager so he forced one of those rude lazy employees to show it to me. And voila, it appeared that all seats in SUV are detachable, what a surprise!! 2) SLOW in everything you ask them to do. Front desk person uses a phone for personal needs. 3) Inquiries over the phone are EXTREMELY IRRITATING!! You have to go through at least 2 ladies, who have no idea what do they do out there, saying (or probably reading a premade answers like online bots) one things and if you call back after 5 mins, they say different, opposite things and refusing the fact they told me something else first time. Really??? 4) Got a "A1 required" on the dashboard, and she said I can do A&B at the same time, which I clarified several times and she confirmed that. I hung up the phone, saying I need to call back later to check my schedule, next time I called, she says I can't do both A&B, but only A or B. So I've asked what is her problem to do both even if there is no B sign flashing, I'm paying for it and you should respect what I ask, because it most likely will ask me to do B in a week or so, so I can save time and do it earlier. But she kept reading me premade answer over and over again, ignoring the question, until she got tired and transferred to a man, who was able to talk to me by his own. Yes, if you can't talk to customer, keeping the logical conversation, but reading stamped answers instead, - you should find another job, girl! I'm thinking to switch the dealer in near future. You have deserved a solid 2 stars. More

Got my new car today and all the time I needed to learn all the upgrades and new gadgets. Kevin was amazing and so patient. all the upgrades and new gadgets. Kevin was amazing and so patient. More

-Travis Rieta @ Honda Windward is A++++++-He helped me -Travis Rieta @ Honda Windward is A++++++ -He helped me with my 2 car purchases in 2019 -The dealership is the best in Hawaii -Lowest prices with t -Travis Rieta @ Honda Windward is A++++++ -He helped me with my 2 car purchases in 2019 -The dealership is the best in Hawaii -Lowest prices with the BEST buying experience More

Excellent Sales Rep The sales rep (Tom Frias) was very helpful. We had questions about various options of the Accord and he spent time with us test driving 3 cars. Ve The sales rep (Tom Frias) was very helpful. We had questions about various options of the Accord and he spent time with us test driving 3 cars. Very knowledgeable of the cars and the inventory. Great support both before and after purchase. More

Recently went to Honda Windward for regular maintenance. Justin went above and beyond to help and took time to explain the problem and suggest fixes Justin went above and beyond to help and took time to explain the problem and suggest fixes More

Justin from the service department is amazing! He always is so on top of things and his the ultimate professional. I owned two service based companies and he would be a rock star wherever he goes. He always is so on top of things and his the ultimate professional. I owned two service based companies and he would be a rock star wherever he goes. Aloha KH More

No fuss, best maintenance garage I've been to. All the employees at this dealership that I ran into were very polite and helpful, despite being very busy. employees at this dealership that I ran into were very polite and helpful, despite being very busy. More