Honda Windward

Friendly, fast, and affordable! I was surprised at how easy it was to find and buy the car I wanted. Stanford and Victor are so friendly and good at explaining the contract. I was surprised at how easy it was to find and buy the car I wanted. Stanford and Victor are so friendly and good at explaining the contract. More

Always fast and friendly I have bought three cars from this dealership and even though it is a bit further from one I could go to, I love this dealership. The service departme I have bought three cars from this dealership and even though it is a bit further from one I could go to, I love this dealership. The service department always treat you with respect and the car is always ready when they promised it. Love the free car wash. More

Awesome Service Center :) I was only planning to go to the express service center to do an oil change but was fortunate enough to speak to a service rep that mentioned other im I was only planning to go to the express service center to do an oil change but was fortunate enough to speak to a service rep that mentioned other important services that will keep my Honda HRV running good and safe. I live in Aiea and could probably go to town or Waipio for service but I prefer Honda Windward and going through the H-3 with the nice views and all makes it even better. :) More

Prompt, friendly, knowledgeable, friendly We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendl We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendly, efficient and treat us like family. More

Car really ready when they say it will be ready! When they say your car will be ready in 30 minutes, they really mean 30 minutes. Absolutely NOT like Honolulu Ford! A simple service at Honolulu For When they say your car will be ready in 30 minutes, they really mean 30 minutes. Absolutely NOT like Honolulu Ford! A simple service at Honolulu Ford was a minimum of 2-3 hours. Love Honda Windward and the free car wash at the Windward Auto Spa. More

Customer Service like it should be Service started from when i walked in the door. Gentleman (I didnt get his name) checked me in and said I was scheduled with Anne, who just so happene Service started from when i walked in the door. Gentleman (I didnt get his name) checked me in and said I was scheduled with Anne, who just so happened to be away from her desk. He gave me some quick answers to occupy my time until Anne returned. They also finished ahead of my promised / estimated time, which was pleasing. I’ve had the pleasure of working with Anne when she was in the Express serivce counter. She has always been professional, courteous, and willing to go the distance to help the customer. She helps give Honda Windward customers the service standards they deserve. More

Male Rep at Service Dept was rude I called Honda Windward Service dept on 12/15-Sat at approx 8:45am to schedule an appt for an Oil change for my HRV. The male representative that ans I called Honda Windward Service dept on 12/15-Sat at approx 8:45am to schedule an appt for an Oil change for my HRV. The male representative that answered my call was very abrupt and rude. He didn't give his name and I didn't ask for it. The day of my appt was 12/17-Mon at 9:00am. The female clerk (Shelby) that assisted me was courteous and friendly. If it wasn't for her I would have only given one star because of the male rep's lack of customer service. More

Worth the wait Eric provided telephone update on the status of repairing a faulty window moulding. He's ordering another replacement to install at a later date. Co Eric provided telephone update on the status of repairing a faulty window moulding. He's ordering another replacement to install at a later date. Courteous service and transparent explanation work for me. More

Excellent Glenn was extremely helpful in helping me choose my first car! He explained the different types of cars and each model. He also helped by telling me Glenn was extremely helpful in helping me choose my first car! He explained the different types of cars and each model. He also helped by telling me what’s trending right now in terms of popularity and helping me come to a decision in no time. More

Service check The light went on that the car needed to be serviced. I was able to make an appointment quickly for Saturday ,Dec. 15. I brought my car in at 8:00 an The light went on that the car needed to be serviced. I was able to make an appointment quickly for Saturday ,Dec. 15. I brought my car in at 8:00 and around 10:15 they called me to say it was ready. Eric was pleasant and the car was done very well. I picked it up around 2:00. I have been enjoying the service from the Service Dept. since I purchased my 2015 Honda last year. Keep up the great work! More