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Honda World Downey

Downey, CA

4.7
512 Reviews
It's our sincere belief that Honda World Downey vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Honda World Downey is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Honda World Downey provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
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11000 Florence Ave

Downey, CA

90241

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Showing 512 reviews

August 30, 2025

Referred to this dealer through the Costco Car Buying Program. I met with both Juan Camberos and Alex Rios. Both were friendly, professional, answered my questions and made the entire process comfortabl More

by call.thelma
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Camberos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Great custumer service awesome detale to service ty. I love the new facilytis the way take care of each costumer ty More

by evo.elbon
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cuevas
August 29, 2025

Great service and always very receptive to the needs of the customer. Extremely satisfied with service provided! More

by mxr03811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Aug 29, 2025 -

Honda World Downey responded

mxr03811, Thank you for the kind words! We're so glad to hear that you’re extremely satisfied with the service and that our team continues to be attentive to your needs. Providing great service and putting our customers first is always our top priority. -Dennis Alejo GSM

August 29, 2025

Guillermo is a great asset to the Honda team. He has treated my family and friends with the upmost respect. He is a reason we come back to the service department More

by gmoran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

gmoran21, thank you for taking the time and leaving us a review ! We’re proud to have Guillermo as part of our Honda team, and it’s wonderful to hear that he consistently treats you, your family, and friends with the utmost respect. He truly is a valuable asset, and we’re grateful that he’s a key reason you choose to return to our service department. -Dennis Alejo GSM

August 29, 2025

Should arrange 2 car rides for your customers. It is an inconvenience. There is false advertising. It just so happens that my car needed a few services & it just happened to be your specials. You More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Guermillo is a great service advisor and his mechanic team too! Been a long time customer and will continue to be! More

by rvaldez248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

rvaldez248, thank you for taking the time and leaving us a review ! We are glad Guillermo and our mechanics are providing you with the best service! We are glad to hear you are one of our loyal customers , we look forward to continue servicing you !-Dennis Alejo GSM

August 29, 2025

Everyone I interacted with—from sales to finance—was helpful, patient, and informative, which made the experience much smoother than I expected. One area for improvement would be spending a bit more More

by mirian_p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez
Aug 29, 2025 -

Honda World Downey responded

mirian_p, thank you for taking the time and leaving us a review !We're thrilled to hear that our sales and finance teams made your experience smooth, informative, and enjoyable that's exactly the kind of service we strive to provide. We also really appreciate your feedback about taking more time to go over the technology and features in newer vehicles. It's a great point, and we'll be working with our team to make sure we're giving every customer the support they need, especially when it comes to all the new features modern cars offer. We're glad you're happy with your purchase and trade-in process, and we hope you enjoy your new vehicle!-Dennis Alejo GSM

August 29, 2025

Everyone is very attentive , helpful, nice and they make you feel comfortable . Kate was very helpful and cool, nice girl. Mel was very helpful and explain everything very clear. Defenitly recommend and wil More

by Barajascindy06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Salao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Cabalar
Aug 30, 2025 -

Honda World Downey responded

Barajascindy06, Thank you for taking the time and leaving us a review ! We're thrilled to hear that you felt comfortable and well taken care of during your visit. Kate and Mel will be so happy to know they made a great impression—we’re lucky to have them on our team.-Dennis Alejo GSM

August 28, 2025

-my service experience was HORRIBLE. COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not a More

by mividaloca_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Honda World Downey responded

mividaloca_65, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Please contact us at 562-929-7000 thank you. Julia Golding Customer Experience Manager.

August 28, 2025

Refine EV sales process so that customers are not struggling after purchasing an EV vehicle More

by sanatshah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Betts
1.0
This rating includes all reviews, with more weight given to recent reviews.
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