
Honda World Downey
Downey, CA
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
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Referred to this dealer through the Costco Car Buying Program. I met with both Juan Camberos and Alex Rios. Both were friendly, professional, answered my questions and made the entire process comfortabl Program. I met with both Juan Camberos and Alex Rios. Both were friendly, professional, answered my questions and made the entire process comfortable. Four stars because the purchase process took a little over four hours which just didn't seem necessary. However, everyone I interacted with was friendly and helpful. More
Great custumer service awesome detale to service ty. I love the new facilytis the way take care of each costumer ty I love the new facilytis the way take care of each costumer ty More
Guillermo is a great asset to the Honda team. He has treated my family and friends with the upmost respect. He is a reason we come back to the service department He has treated my family and friends with the upmost respect. He is a reason we come back to the service department More
Should arrange 2 car rides for your customers. It is an inconvenience. There is false advertising. It just so happens that my car needed a few services & it just happened to be your specials. You It is an inconvenience. There is false advertising. It just so happens that my car needed a few services & it just happened to be your specials. Your rep didn”t want to honor all advertised specials. Only honored 1. More
Guermillo is a great service advisor and his mechanic team too! Been a long time customer and will continue to be! team too! Been a long time customer and will continue to be! More
Everyone I interacted with—from sales to finance—was helpful, patient, and informative, which made the experience much smoother than I expected. One area for improvement would be spending a bit more helpful, patient, and informative, which made the experience much smoother than I expected. One area for improvement would be spending a bit more time helping customers understand the technology and features in newer cars, especially for those who aren't as familiar. That said, I’m very satisfied with both my purchase and how the dealership handled my trade-in. More
Everyone is very attentive , helpful, nice and they make you feel comfortable . Kate was very helpful and cool, nice girl. Mel was very helpful and explain everything very clear. Defenitly recommend and wil you feel comfortable . Kate was very helpful and cool, nice girl. Mel was very helpful and explain everything very clear. Defenitly recommend and will be going back . More
-my service experience was HORRIBLE. COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not a COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not at all apologetic, sympathetic non the less. More
Refine EV sales process so that customers are not struggling after purchasing an EV vehicle struggling after purchasing an EV vehicle More