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Honda World Downey

Downey, CA

4.7
512 Reviews
It's our sincere belief that Honda World Downey vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Honda World Downey is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Honda World Downey provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
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11000 Florence Ave

Downey, CA

90241

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Showing 512 reviews

August 27, 2025

My recent service visit was a pleasant experience overall—the staff was kind and professional, and I especially appreciated the great coffee in your lounge. More

by Dicotto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Cabalar, Finance Manager
Aug 27, 2025 -

Honda World Downey responded

Dicotto, thank you for taking the time and leaving us a review ! We are glad our team was very kind and professional we aim to give our customers a great experience. We are glad you also enjoyed our coffee in our lounge !-Dennis Alejo GSM

August 27, 2025

Alot of money has been spent here, took carnfor air conditioning June of 24 spent $974.00 called to say on June 10 of 25 air isn't cold, was told warranty expired 10 days prior and they fixed the blowe More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Honda World Downey responded

Cathy thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. What time would be a good time to reach you ?You can also contact me at 562-929-7075 thank you. Nathalie Garcia -Customer Relations Manager

August 27, 2025

Guillermo and the staff at honda were amazing great customer service i really appreciate it! More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Honda World Downey responded

NONE25, Thank you for taking the time and leaving us a review !We're thrilled to hear that Guillermo and the rest of our team provided you with an amazing experience. Providing excellent customer service is our top priority, and your appreciation means a lot to us!-Dennis Alejo GSM

August 26, 2025

This was a beautiful experience. I love the new building. I have always done my oil change at Honda world, and would definitely continue to go there. More

by sanchezyesenia86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

sanchezyesenia86, thank you for taking the time and leaving us a review ! We're thrilled to hear that you enjoyed your experience and love the new building , we've worked hard to create a space that’s comfortable and welcoming for our customers. It's wonderful to know that you've trusted us with your oil changes over the years, and we truly appreciate your continued loyalty to Precision Honda . -Dennis Alejo GSM

August 26, 2025

Thank you for helping us. Honda World Downey is amazing and they have the best service. More

by Saleem and Margarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yami
Aug 26, 2025 -

Honda World Downey responded

Saleem and Margarita, thank you for taking the time and leaving us a review ! We are glad our team has been able to assist you and provided you with out best service ! -Dennis Alejo GSM

August 26, 2025

There were very professional and listened to my needs and came thru very appreciative thanks More

by tossiandkatplusthree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

tossiandkatplusthree, Thank you for taking the time and leaving us a review ! We're happy to hear that our team was professional and attentive to your needs. Providing excellent service and truly listening to our customers is what we strive for every day. We’re grateful for your appreciation and look forward to seeing you again soon!-Dennis Alejo GSM

August 26, 2025

I love the new service center much more comfortable and the service is much better. All around improvements from Honda More

by AFowler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

AFowler11, thank you for taking the time and leaving us a review !We're so glad to hear you're enjoying the new service center is comfortable and quality service are top priorities for us, and it's great to know those improvements are making a difference. -Dennis Alejo GSM

August 26, 2025

All employees are welcoming and friendly. Kept me updated with my vehicle status in a timely manner. More

by Rmazariegos32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Aug 26, 2025 -

Honda World Downey responded

Rmazariegos32, thank you for taking the time and leaving us a survey !We're so pleased to hear that our team made you feel welcome and kept you informed throughout your visit. Providing timely updates and friendly service is something we take great pride in. -Dennis Alejo GSM

August 26, 2025

Nice new facility. .. New digital format of paperwork is nice... Vehicle was finished in a timely manner More

by scortez562
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gihan Gutierrez
Aug 26, 2025 -

Honda World Downey responded

scortez562 , thank you for taking the time and leaving us a review! We're glad you like the new facility and the updated digital paperwork format, we’re always looking for ways to improve the customer experience. It's also great to hear that your vehicle was completed in a timely manner-Dennis Alejo GSM

August 26, 2025

Gihan answered the questions that I had. Service was great, fast, and easy. I appreciate the help. More

by covayvette15
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gihan Gutierrez
Aug 26, 2025 -

Honda World Downey responded

covayvette15, thank you for taking the time and leaving us a review !Thank you for your kind words! We're happy to hear that Gihan was able to answer all your questions and make the service experience smooth and efficient. Providing helpful, fast, and easy service is what we strive for.-Dennis Alejo GSM