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Honda World Downey - Service Center

Downey, CA

4.7
392 Reviews

392 Reviews of Honda World Downey - Service Center

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August 26, 2025

Thank you for helping us. Honda World Downey is amazing and they have the best service. More

by Saleem and Margarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yami
Aug 26, 2025 -

Honda World Downey responded

Saleem and Margarita, thank you for taking the time and leaving us a review ! We are glad our team has been able to assist you and provided you with out best service ! -Dennis Alejo GSM

August 26, 2025

I love the new service center much more comfortable and the service is much better. All around improvements from Honda More

by AFowler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

AFowler11, thank you for taking the time and leaving us a review !We're so glad to hear you're enjoying the new service center is comfortable and quality service are top priorities for us, and it's great to know those improvements are making a difference. -Dennis Alejo GSM

August 26, 2025

All employees are welcoming and friendly. Kept me updated with my vehicle status in a timely manner. More

by Rmazariegos32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Aug 26, 2025 -

Honda World Downey responded

Rmazariegos32, thank you for taking the time and leaving us a survey !We're so pleased to hear that our team made you feel welcome and kept you informed throughout your visit. Providing timely updates and friendly service is something we take great pride in. -Dennis Alejo GSM

August 26, 2025

Nice new facility. .. New digital format of paperwork is nice... Vehicle was finished in a timely manner More

by scortez562
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gihan Gutierrez
Aug 26, 2025 -

Honda World Downey responded

scortez562 , thank you for taking the time and leaving us a review! We're glad you like the new facility and the updated digital paperwork format, we’re always looking for ways to improve the customer experience. It's also great to hear that your vehicle was completed in a timely manner-Dennis Alejo GSM

August 26, 2025

Gihan answered the questions that I had. Service was great, fast, and easy. I appreciate the help. More

by covayvette15
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gihan Gutierrez
Aug 26, 2025 -

Honda World Downey responded

covayvette15, thank you for taking the time and leaving us a review !Thank you for your kind words! We're happy to hear that Gihan was able to answer all your questions and make the service experience smooth and efficient. Providing helpful, fast, and easy service is what we strive for.-Dennis Alejo GSM

August 25, 2025

I had a 3:30 appointment, I drove up and waited 15 just sitting in my car cause no one came out to help us. Finally we go in and I explain what I’m here for. I specifically ask if they can do a quick wash More

by HondaDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Villareal
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Good service speed and clean,coffee,big area ,conforming in everything.we need mor water drink. More

by Jrmendizabal71@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

Jrmendizabal71@hotmail.com, Thank you for taking the time to leave us a review ! We're glad to hear you enjoyed the fast service, clean environment, coffee, and comfortable waiting area.-Dennis Alejo GSM

August 25, 2025

The dealership provides friendly, professional, and reliable service with honesty, efficiency, and genuine care for every customer’s needs. More

by kimberlycortez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

kimberlycortez95, We're so proud to hear that our team delivered the kind of friendly, honest, and reliable service you deserve. Taking care of our customers with genuine care and professionalism is exactly what we strive for every day.-Dennis Alejo GSM

August 25, 2025

Gihan Gutierrez was patient with me while explaining the car services that are due for my car. The service was quicker than expected and the new service building is beautiful. More

by miraclehll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

miraclehll, thank you for taking the time and leaving us a review ! We’re so glad to hear Gihan took the time to patiently explain your vehicle’s service needs and that everything was completed quicker than expected. We’re also happy you enjoyed the new service building; we’ve worked hard to make it a welcoming space.-Dennis Alejo GSM

August 25, 2025

This visit I love how quickly my oil change it’s done I really love it thank you see you again soon. Robert was really efficient More

by Liduvina melchor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

Liduvina melchor, Thank you for taking the time to leave us a review ! We're so glad to hear your oil change was done quickly and efficiently . We truly appreciate your continued support and look forward to seeing you again soon!-Dennis Alejo GSM

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