Honda World of Conway
Conway, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,272 reviews
This makes five cars I’ve purchased from Hondaworld. I’m sure there will be a sixth. They are the best! I’m sure there will be a sixth. They are the best! More
Smooth and Fast process. Thanks LScott Bryant for coordinating & following up since the beginning, Matt, and Brad fora great deal overall! Thanks LScott Bryant for coordinating & following up since the beginning, Matt, and Brad fora great deal overall! More
I needed some recall work done and decided to take a chance on a new dealership since the dealership I had used for years went downhill when it changed hands. I was impressed with staff & efficency of chance on a new dealership since the dealership I had used for years went downhill when it changed hands. I was impressed with staff & efficency of facility. Decided to purchase a new CRV. VERY GLAD I did. Honda World of Conway earned my future loyality. More
Blake was incredible to work. He was extremely knowledgeable, friendly, and helpful. I would definitely shop with him again! He was extremely knowledgeable, friendly, and helpful. I would definitely shop with him again! More
I have used Honda World for years! I wouldn’t trust my business to any other dealership! I’ve sent family and friends to them over the years and they are still quite happy with their p I wouldn’t trust my business to any other dealership! I’ve sent family and friends to them over the years and they are still quite happy with their purchases! Also, then pen I was given made me a very happy person! More
This service center has always been friendly, helpful and professional. I have not had a bad experience with them. My car was purchased here in 2017 and they have been great about helping me keep it mainta professional. I have not had a bad experience with them. My car was purchased here in 2017 and they have been great about helping me keep it maintained. More
I was there for an oil change and tire rotation. This was my first visit to Honda World. We have just recently moved to Maumelle. The car was previously purchased and serviced in Fort Smith. I ha This was my first visit to Honda World. We have just recently moved to Maumelle. The car was previously purchased and serviced in Fort Smith. I have to wait for the car while it’s being serviced because it’s the only car we have. In Fort Smith the same service was completed in about an hour. At Honda World I waited for two hours without any communication from anyone. Finally, at about the two hour mark I got a text message saying I needed four additional items addressed, one of which was “critical”. Nobody talked to me about these issues. I declined all four. I was then called by Kim to come up and pay. Kim was very friendly. I asked her if she could explain the four issues to me, which she did. Here are the issues and Kim’s explanation: 1. Transmission service $444.08. I asked how it was determined that this “critical” item was necessary. I asked if anyone actually looked at or tested the transmission fluid. She said no, that this “critical” item is determined by the mileage on the vehicle. She said that they recommend that this service be completed every 30,000 miles. My car has 82,000 miles on it, and this service was never recommended by the Fort Smith dealership. It seems like an excessive and expensive service without knowing anything about the transmission fluid in the car. 2. Flush and replace brake fluid $208.57. I asked Kim the same question. Has anyone actually looked at the brake fluid to see if it needs replacing? She replied that they can see if it’s dirty through a glass window. If it’s dirty then they recommend this service. How dirty was it? I don’t know. Nobody showed it to me or explained anything about why it was important to change out the brake fluid if it looked dirty. 3. Change engine air filter $41.31. Nobody showed me the dirty air filter and let me make an informed decision about replacing it. This has never happened to me before. Kim said that they used to show the customer the old filter but stopped doing that. That now they take a video and send it to you. I never received a video and Kim confirmed that. 4. Change cabin air filter $36.97. Same issue as number 3 above. Bottom line, I have always been able to talk with the service person about any work needed, so that I can get an explanation. It appears that Honda World just sends recommendations without explanations and expects customers to pay sight unseen. If Honda World is too busy to provide proper explanations for their service recommendations (and maybe you are), I might need to find another dealership like the one in Fort Smith that we liked so well. Thank you, Carl Hart More
The salesman went above and beyond for us 10/10. In fact everyone we came in contact with at the dealership was very helpful. This is our 2nd purchase here at Honda World! In fact everyone we came in contact with at the dealership was very helpful. This is our 2nd purchase here at Honda World! More







