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Honda World - Service Center

Louisville, KY

5.0
743 Reviews

743 Reviews of Honda World - Service Center

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March 09, 2023

I have always been treated fairly at this dealership. Dale Greathouse is great! Very helpful and understands I have some mobility issues and helps me every way possible. I keep my business with Honda Wor More

by cindy.mcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Greathouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Honda World responded

Hi Cindy, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 03, 2023

The buying process and service department are both A+ in convenience and expertise. Thank you! More

by Happy Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Wells
Mar 07, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2023

Wonderful service from start to finish. Previously purchased a van here and they were amazing then. This time, my visit was to the maintenance department and Mike was incredible! He even f More

by rsanford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 26, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 07, 2023

BAYLEE WAS GREAT TO WORK WITH, KNOWLEDGEAGLE AND PERSONALBE. CAR WAS FINISHED EARLY THAN PROMISED. More

by JIM W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BAYLEE IN SERVICE WAS 5 STAR
Feb 09, 2023 -

Honda World responded

Hi Jim, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 25, 2023

Debra Judd in service is wonderful to work with. She is very knowledgeable and takes time to explain things and listen to any concerns I have. Extremely understanding and helpful with scheduling w More

by khall333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Judd, Service Writer
Jan 27, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 17, 2023

Kathy Schnapps was welcoming and promptly got my car in for service and out as promised in 90 minutes. Best service visit ever. Thank you Kathy and service technicians. More

by mikekirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Schnapp
Jan 19, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 11, 2023

Shane was terrific. Work was completed in the time frame predicted and at the price estimate given. More

by RZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 13, 2023 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 31, 2022

Took in my car for 6 months service. Dealt with Micah Pangburn. As usual he provided me with excellent service. More

by earl t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micha Pangburn
Jan 01, 2023 -

Honda World responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Honda World we are always striving to do better than your last visit.

December 14, 2022

Great service, the technician was courteous and knowledgeable. My vehicle was serviced in the time line given to me, and a Lyft ride was provided to me home and back to the dealership. I highly r More

by dcoulter303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2022 -

Honda World responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Honda World to have earned it.

December 13, 2022

First time and they made feel like already belong there. They make feel like a real costumer. Thank you so much More

by Virgilio Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baylee. The adviser and the mechanic who works on the car.
Dec 15, 2022 -

Honda World responded

Hi Virgilio, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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