Honda of Ames

Excellent, efficient, fast service. Very timely. Service rep was very pleasant. Waiting area was very accommodating. I appreciate the service I get at Lithia Honda. Service rep was very pleasant. Waiting area was very accommodating. I appreciate the service I get at Lithia Honda. More

The waiting area was a little more crowded than I would like to see for social distancing. It appears some changes have been made to accommodate that but more room is needed to spread out. On everything e like to see for social distancing. It appears some changes have been made to accommodate that but more room is needed to spread out. On everything else I give the service department 5 stars. These people are friendly and efficient. More

Got both cars oil changed and when I called and requested a distanced pick up the workers were very accommodating. Love buying cars from Honda for their free lifetime oil changes!! a distanced pick up the workers were very accommodating. Love buying cars from Honda for their free lifetime oil changes!! More

I had an appointment to have my 2018 CRV serviced and when I appeared they were ready and waiting for me. All I had to do was don my face mask, step out of the driver's seat and walk into the waiting r when I appeared they were ready and waiting for me. All I had to do was don my face mask, step out of the driver's seat and walk into the waiting room. The work was completed and I was back in my car in less than 45 minutes. Thank you Honda service team ! More

Had a new service advisor who was slow getting back to me, quoted an estimated dollar amount and was $150 more when I paid. The overall cost of $486 to diagnose I had a bad spark plug and replace 6 plugs me, quoted an estimated dollar amount and was $150 more when I paid. The overall cost of $486 to diagnose I had a bad spark plug and replace 6 plugs seemed high. $39 for one plug. That’s ridiculous. More

The shop got my car in quickly, explained what had to be done, and finished. Very happy with the service. Will have them service the car again. done, and finished. Very happy with the service. Will have them service the car again. More

Working with Thomas was great. He was respectful of my time. He even kept an eye on my boys while I was finishing up the financing. I believe I got a great deal on my CR V and they gave me a great tr time. He even kept an eye on my boys while I was finishing up the financing. I believe I got a great deal on my CR V and they gave me a great trade in amount. The best part is they put all the paperwork on a thumb drive rather than give you a stack of papers that take up space in your dash. More

I contacted six area dealers asking them to give me their best quote for a new van. Kyle responded with a great quote which no one could beat. The dealership was very good about accommodating extra precaut best quote for a new van. Kyle responded with a great quote which no one could beat. The dealership was very good about accommodating extra precautions during the COVID period. We were able to work out most details via email and phone. The signing of agreements was done outdoors. We were very happy with the overall experience. This is the second vehicle we've purchased from Honda of Ames in which price was a significant determining factor. We're very happy with the experience! More

Luke was a great salesman. My wife has always like your service department. Enjoyed dealing with the money guy. Spent way to much money, bit a nice experience. Dennis Aldrich service department. Enjoyed dealing with the money guy. Spent way to much money, bit a nice experience. Dennis Aldrich More

We asked for the 10 month old battery to be checked. We were told the terminal was lose. The Pilot wouldn't start today after being in the garage over night were told the terminal was lose. The Pilot wouldn't start today after being in the garage over night More