Honda of Ames

Always friendly and pleasant. They explain service well and I trust them when they say I need something done. They explain service well and I trust them when they say I need something done. More

The service I quality and the people are nice. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. More

Excellent waiting area. Kept me apprised when our pickup was finished. Hard to find a better dealership, Kept me apprised when our pickup was finished. Hard to find a better dealership, More

I’ve driven all over this country in this car, stopping at quite a few Honda dealerships along the way. I sincerely doubt there will ever be a more devoted employee or better communicator with customers th at quite a few Honda dealerships along the way. I sincerely doubt there will ever be a more devoted employee or better communicator with customers than Mel Crawley. Matt seems to be following in Mel’s footsteps. Kind, thoughtful they manage to serve the needs of the customer while remaining true to Honda’s highest expectations. Alex went out of his way on this visit, walking with me out to the parking lot and even drove my car over to me to make it easier since I use a walker. Everybody at this dealership goes the extra mile to help each customer by providing the kind of service the customer can trust whether driving to the grocery store or thousands of miles to view a historic rocket launch. More

Suitable for new car service, not older Hondas. Their replacement parts are far more expensive than those available online. Their labor charges are higher than other centers. During the routine ser Their replacement parts are far more expensive than those available online. Their labor charges are higher than other centers. During the routine service they created new problems with the window/door that did not exist when the car was dropped off. More

I bought a vehicle from them and they lied to me. They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a joke. More

Wonderful Clean Inviting Honest Easy to talk to They did a wonderful job at not being too pushy but also continued to help me find what I wanted a wonderful job at not being too pushy but also continued to help me find what I wanted More

Very good experience Polite and helpful The technicians always do a good job, I never have any problems with loose bolts dirty floor mats etc. always do a good job, I never have any problems with loose bolts dirty floor mats etc. More

The service dept was super accommodating, professional, and helpful. The parts counter was helpful as well and helpful. The parts counter was helpful as well More

Everyone was very helpful and we got a great salesman in Zerrick . They were super busy on a Saturday afternoon but we drove the vehicle and waited for wife to arrive and drive it too . Only thing better Zerrick . They were super busy on a Saturday afternoon but we drove the vehicle and waited for wife to arrive and drive it too . Only thing better is if they would have put gas in it since it was just about on E . More