Honda of Cleveland

Service Dept- high pressure sales, mark-ups on stated prices. 3% additional charge on credit cards. I took my daughter to show her how to get her car serviced. It was a great lesson to stay away from Ho prices. 3% additional charge on credit cards. I took my daughter to show her how to get her car serviced. It was a great lesson to stay away from Honda of Cleveland Service Department. More

Harold is amazing! He was very transparent, friendly and helped us get into our dream car! He was very transparent, friendly and helped us get into our dream car! More

My salesman was Harold Blackstock. He was knowledgeable and patient with me when I had questions about several vehicles, and never made me feel rushed or like he was inpatient with me He was knowledgeable and patient with me when I had questions about several vehicles, and never made me feel rushed or like he was inpatient with me at all. Very friendly and focused. I honestly didn’t intend to make a decision that day, but after being there several hours I felt good about narrowing down to the car that I got More

Got me what i wanted. What else can describe excellence? Go give them a try... What else can describe excellence? Go give them a try... More

Had a good experience with Harold Blackston. He was extremely helpful and understanding of our budget & expectations. I feel he fought to get us the best deal possible, and did all he could to g He was extremely helpful and understanding of our budget & expectations. I feel he fought to get us the best deal possible, and did all he could to give us a great buying experience. Thankful! Ask for Harold! More

I had an incredible experience working with Lamar at Honda of Cleveland! From the moment I entered the dealership, he greeted me warmly and professionally. He made the entire car-buying process seamless Honda of Cleveland! From the moment I entered the dealership, he greeted me warmly and professionally. He made the entire car-buying process seamless and stress-free. Lamar took the time to thoroughly answer all my questions, demonstrating his extensive knowledge about the vehicles. He genuinely listened to my preferences and needs, ensuring that I found the perfect car. More

Having bought many vehicles both new and used, this was the best buying experience I’ve had hands down and James was the reason. He was responsive, transparent and extremely professional to deal with. He w the best buying experience I’ve had hands down and James was the reason. He was responsive, transparent and extremely professional to deal with. He worked with me the way I preferred with no pressure to buy and a sincere effort to earn my business. If I could give him six stars I would. More

We had a great experience at Honda of Cleveland. They worked with us to get the deal we wanted and provided a great experience. This is the 2nd vehicle we have purchased from them and can’t say enou They worked with us to get the deal we wanted and provided a great experience. This is the 2nd vehicle we have purchased from them and can’t say enough good things. More

Let me start by saying I am an Industrial Engineer and Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changi Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changing the rear brakes: Electronic Parking Brake Problem, Tire Pressure Monitor Problem, Brake System Problem, Brake Hold System Problem, Power Steering System EPS Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Drive Carefully System Initializing…. Let it be stated that the Power Steering is working as it always has, and the Emergency brakes are engaging and holding the car. I took it to the Dealer to see if they could locate the issue. They came back wanting me to pay $2,624.30 for repairs. They want to replace the rear caliper assy. And the sub harness for the wheel speed sensor/parking brake actuator damaged. The issue is the parking brake WORKS. When I jacked the car up and spun the wheel and it spun. Then put on the parking brake and I could not spin the wheel. I would be very skeptical of any work done at this dealership. I will never return. When I ask what makes him think the brake caliper is bad, I was told he is a master mechanic and he knows. More