Honda of Cleveland

Absolutely fantastic experience James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there More

Fast and professional service The service on my Honda was done in a very timely and professional manner. I was treated very well by the service employee who went over all the poin The service on my Honda was done in a very timely and professional manner. I was treated very well by the service employee who went over all the points of service that was performed for me. More

Better experience in Cleveland! I visited Honda of Cleveland this afternoon on a mission to 1.) test-drive a '17 Accord Sport SE, 2.) obtain an asking price to discuss with my husban I visited Honda of Cleveland this afternoon on a mission to 1.) test-drive a '17 Accord Sport SE, 2.) obtain an asking price to discuss with my husband. This experience was a breeze! I was in and out, with a full understanding of the vehicle; no pressure, just support. Thank you, Jerry!! This was NOT our experience at Economy in Chattanooga a few weekends ago... Let's just say, "time is money." & what took an 1 hour max at Cleveland took 3 1/2 hours at Chattanooga! In the case we choose a Sport, I am confident Honda of Cleveland will compete for our business and out-do any other Honda dealership! If I had 1 recommendation it would be to provide serious customers a print-off of the desired vehicle with asking price, because prices are not listed online. More

Great Service Good communications although it was difficult a couple of times getting through to service when I was trying to call back. Greg did a great job making Good communications although it was difficult a couple of times getting through to service when I was trying to call back. Greg did a great job making sure I was informed of progress and completion of the work and went over everything with me at pickup. More

Service Our service needs were handled in a timely manner. The service team let us know of a service bulletin that was out on our transmission and they perfor Our service needs were handled in a timely manner. The service team let us know of a service bulletin that was out on our transmission and they performed it to cure our transmission issue. More

Service Mr Duncan did a great service for us. We are always pleased with all of the people we deal with. You did a great job. Thank you. Mr Duncan did a great service for us. We are always pleased with all of the people we deal with. You did a great job. Thank you. More

Maintenance performed in a timely and professional manner My 10,000 mile service was performed in a timely and professional manner, and my Service Rep., Mark Duncan, did a fantastic job keeping me up to date My 10,000 mile service was performed in a timely and professional manner, and my Service Rep., Mark Duncan, did a fantastic job keeping me up to date on the progress. Thank you Mark, the mechanics, and all of your team mates at Honda of Cleveland. More

As Usual, An Outstanding Job! Honda of Cleveland never ceases to amaze me at their attention to detail, their service and their professional manner! They are always on time and com Honda of Cleveland never ceases to amaze me at their attention to detail, their service and their professional manner! They are always on time and complete everything correctly and are amazing to deal with. Mark Duncan and his team always meet exceed my expectations! More

Recall experience I would recommend Mark Duncan for any type of service needed,. We came in on a recall. He was extremely through. Service time was minimal for the job. I would recommend Mark Duncan for any type of service needed,. We came in on a recall. He was extremely through. Service time was minimal for the job. Mark kept us informed on a timely basis of what and how things were going with the service. We will be back for more service to this facility. Thank you for having such a great team at the dealership More

Very personable team and great teamwork! Our first encounter was with Jerry Anderson and he was very nice and eager to help us. He was leaving the next day on vacation and recommended Robert Our first encounter was with Jerry Anderson and he was very nice and eager to help us. He was leaving the next day on vacation and recommended Robert Lawson to us if we returned while he was gone. We did return and were SO PLEASED with Robert Lawson. He was very straightforward with us and went above and beyond to get us in the car I wanted! I was also impressed that Jerry would encourage us to use Robert when he could have tried to get us to wait until he returned to get the sell. That represents great teamwork among your sales professionals. Love my Honda Pilot and will highly recommend Honda of Cleveland! Thank you! Christy Stansel More