Honda of Cleveland

Excellent Service Blake Mantooth welcomed us upon arrival and answered all questions and helped us find the exact car we wanted for the price we wanted it. He whole tea Blake Mantooth welcomed us upon arrival and answered all questions and helped us find the exact car we wanted for the price we wanted it. He whole team was great to work with and we didn't feel like we were being taken advantage of. Highly recommend! More

Dependable I expect the best service and always get it at the Honda of Cleveland dealership. The Service department of Economy Honda in Chattanooga is also very I expect the best service and always get it at the Honda of Cleveland dealership. The Service department of Economy Honda in Chattanooga is also very good but I changed when their sales department in 2015 became inflexible. Honda of Cleveland is the best all around. Honda of Cleveland is friendly, genuine and straightforward and always willing to lookout for their customers. They treat customers as friends and not as advisaries. They don't play games and try to get the better of you in a deal. Back when Economy Honda was different, I bought 3 used cars and 3 new cars from them. That is now history. Honda of Cleveland is now my first consideration as far as Honda is concerned. I gladly drive the extra miles. More

Happy Honda owner Very satisfied with our car and service! Great place! Friendly atmosphere and fast service. They are willing to answer questions about your automobile Very satisfied with our car and service! Great place! Friendly atmosphere and fast service. They are willing to answer questions about your automobile. They were quick to get my car serviced. More

Above and beyond I've purchased three cars from Robert Lawson at Honda of Cleveland and each time I've been impressed with his honesty and level of service. I recently I've purchased three cars from Robert Lawson at Honda of Cleveland and each time I've been impressed with his honesty and level of service. I recently purchased a 2011 Hyundai for my daughter because her previous car had been totaled. While we were without a car, our insurance had covered a rental for two weeks. In that time we found the Hyundai and decided to buy it. While it was being serviced a problem was discovered with the steering. A new part was ordered by the service department but for whatever reason it was late in arriving. We had to turn the rental back in on a Friday or we'd have to start paying for it out of our own pocket. Robert and Honda of Cleveland called me to say they'd cover the rental until the Hyundai was ready to drive home. Luckily it didn't come to that and the car was ready in the nick of time. I would recommend Robert and Honda of Cleveland to anyone looking for a good used car. I'll definitely be seeing them again when I'm ready to buy another vehicle. More

My 2nd Excellent Purchasing Experience At Honda Of Cleveland I purchased a 2011 Mitsubishi Outlander 2-22-16 from Honda Of Cleveland. This is the 2nd time I have purchased a vehicle from this dealer. The last ve I purchased a 2011 Mitsubishi Outlander 2-22-16 from Honda Of Cleveland. This is the 2nd time I have purchased a vehicle from this dealer. The last vehicle was a. new Honda CRV. The salesman's name was Kendric and he was a true professional. This dealer prices their cars at the exact market value and this eliminates the high pressure price haggling. The deal was put together by the salesman instead of him going to the back room and having a Sales Manager put together the deal like some mystery person whom the buyer never gets to meet. We really liked this process. This was a hassle free experience and we did not have buyer's remorse the next morning. I could purchase vehicles locally in Chattanooga, but the no pressure buying experience is worth the 30 min drive to Cleveland, TN. I would highly recommend this dealership and will return to them when we need another vehicle. We are completely satisfied. Kudos to Honda Of Cleveland. More

"Ride to Work" These guys are the best. I had my windshield replace next door and Mark gave me a ride to work. If that wasn't enough, he said call me when they are f These guys are the best. I had my windshield replace next door and Mark gave me a ride to work. If that wasn't enough, he said call me when they are finished and we will come and get you. You can not go wrong with this dealership and their people. Thanks. More

Very Unprfessional I purchased my Honda Pilot in Maine. I was told by Honda of Cleveland that my coupon book would be honored at their dealership. They told me AFTER p I purchased my Honda Pilot in Maine. I was told by Honda of Cleveland that my coupon book would be honored at their dealership. They told me AFTER performing their first service of my car that they would not even attempt to process my coupons, which gave me free oil changes and other services. The next time I dealt with this dealership, I went in person to the dealership and called them over 5 times, each time being told the appropriate employee would contact me. I finally just gave up trying to work with them. The next time I went to Honda of Cleveland I requested to have my blinker fixed, as I had bought the full warranty available on my car. I was told I had to pay $95.00 upfront for the service and if AFTER service was completed they felt it was going to be covered under my warranty they would refund my money. I was told my wires had completely melted and had to be replaced. I refused to pay for a warranty covered service and went elsewhere and had ONLY a new BULB replaced for less than $5.00 . More than 5 years later, my blinker is still working! The other day I had to visit this dealership for a Factory recall on my airbag. I parked at the sales entrance and walked to the service entrance at the side of the building. My husband talked to the salesman next to my car. I told my husband that one of us was going to hold our young baby, no matter how close he was standing to my car, because I just had a feeling about something. It's a Mom thing. My husband watched the woman from the service department who asked me if she could get my VIN number approach my car, write the number, then get into my car. Assuming she was getting mileage or something he didn't say anything, watching her though, as my purse was open and laying with my wallet out on the console. She started up the car and drove it off to the service department before he could stop her. I am so thankful that my new baby was not sitting in her car seat as I would have gotten furious. I told them I was not going to have my vehicle serviced there and left, picking up my husband who was still talking to the salesman. I let my husband know I would pay more at a more honorable dealership for a vehicle and that we were not interested in their vehicles. When we left, my husband tried to tell me that even though they hadn't treatied me right, HE was offered a great deal on a BRAND NEW vehicle on their lot. I assured my husband that the car salesman was not honest, because the car was NOT NEW. My husband assured me it was. That Sunday, when they were closed and I knew no one would try to drive off with my baby or purse, I took my husband to the lot and showed him the cars tag that showed the salesman's "NEW CAR" had almost 50,000 miles on it. This dealership will do any thing to get your money. Please go to a place where you will be treated with respect and honesty. More

A+......looking for larger transportation Good sales person , worked with us on every aspect on the sale !! , attention to what we were looking for.attention for our cost for the new pilot a Good sales person , worked with us on every aspect on the sale !! , attention to what we were looking for.attention for our cost for the new pilot and trade in value on our car. More

Excellent service I bought a 2017 Honda civic lxp from Jerry.We drove all the way from knoxville, tn to buy this car. He was super knowledgeable about this car and extr I bought a 2017 Honda civic lxp from Jerry.We drove all the way from knoxville, tn to buy this car. He was super knowledgeable about this car and extremely nice to us. I would highly recommend him to anyone looking to buy a vehicle. More

Service Department Mark Duncan is the most professional advisor that I have ever worked with. Keeping your word + delivery times are important and he does it right! Mark Duncan is the most professional advisor that I have ever worked with. Keeping your word + delivery times are important and he does it right! More