Honda of Cleveland

aways willing to go above what is expected had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager got us a company car in a few minutes , and we were on our way. No questions ask, no going to someone to see what to do ! Just took care of us. Just a great place to do business. More

Professional service Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had bad experiences with other dealers but so far HOC had been great to work with. More

Superior Service I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment that I walked in, Mark and Will made me feel right at home. I was there for less than an hour and I was back on the road. I have used other dealerships and lube shops in the past, but the service and prices at Honda beat everyone by a long shot! More

Continuing top-notch service Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done mo Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done more rapidly than I had imagined. More

Pleasant Service experience ! Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem solved ! The buying experience was Great working with John Davis. But Mark is the one who works with us to keep us happy ,when we have service or problems. Could not ask for a better place or team to do business with. More

Best buying experience ever! Throughout my life I've bought plenty of cars but never have I dealt with a more professional, no pressure, no gimmicks salesperson such as Derrick be Throughout my life I've bought plenty of cars but never have I dealt with a more professional, no pressure, no gimmicks salesperson such as Derrick before. He greeted me and my wife when we got there. We told him we just wanted to look and he stepped back and allowed us to look around. Once we got to the negotiations he was very upfront and explained everything to us. No PRESSURE whatsoever! We'll definitely be back to see him in the future! More

In and out with quickness and professionalism. I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area and treat you like family. More

Great buying experience Salesman worked with us to give us the price we wanted. Everything went smooth. Salesman is still working on the only thing I had an issue with. Salesman worked with us to give us the price we wanted. Everything went smooth. Salesman is still working on the only thing I had an issue with. More

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whether it is a simple oil change or something major, Mark has always gone above and beyond to have our needs addressed and taken care. Thank you, Mark for always taking good care of us. Kim & Terry Rainwater More

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More