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Honda of Cleveland - Service Center

Cleveland , TN

4.6
665 Reviews

665 Reviews of Honda of Cleveland - Service Center

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April 02, 2016

oil ,filter,rotate tires,engine filter,pollen filter,balance ] bought car new in JAN. 2009. They have serviced my car ever since. They always check to make sure everything is o.k. That is important More

by carwow mary680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris King
Apr 06, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for allowing us to take care of you for so long. We look forward to your continued business and friendship!

April 01, 2016

Oil change tire rotation Honda of Cleveland is the best. If you have never dealt with the service department you don't know what you're missing. I have always dealt with Greg More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Apr 06, 2016 -

Honda of Cleveland responded

Thank you Helen for the kind words about the dealership and Greg! We appreciate your loyalty to Honda Cleveland and we look forward to seeing you again.

March 30, 2016

Exceptional service We've had Hondas for over 20 years and have always had service done at Honda of Cleveland. It's easy to schedule an appointment and to check my car i More

by Judy#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Choate, Bill Joslin, Brandon Perry
Apr 06, 2016 -

Honda of Cleveland responded

Thank you Judy for the kind words and your continued loyalty to Honda Cleveland.

March 26, 2016

Unexpected Repair on new 2016 Pilot Elite Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with ou More

by Ernest Hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager, Service VP or Director?, Jerry Anderson, Kristina Lowe, Bill Joslin
Mar 26, 2016 -

Honda of Cleveland responded

Thank Ernest for the kind words and sorry for your unexpected troubles. We appreciate the opportunity to help you and glad your experience was positive.

March 25, 2016

A++ Customer Service Absolutely the best customer service I've ever encountered!! Speedy check-in and a cozy waiting area with complimentary snacks, soda and coffee. Nice More

by Kldailey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Joslin, Randy Barger
Mar 26, 2016 -

Honda of Cleveland responded

Thank you for the positive review. We are happy that your experience with us was "wonderful" and we appreciate the opportunity!

March 24, 2016

maint on civic when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car More

by larryj64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2016 -

Honda of Cleveland responded

Thank you for great review and kind words Larry. We appreciate your business!

March 13, 2016

Service Dept The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! More

by Hondalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Honda of Cleveland responded

Thank you for the opportunity to take care of you and your vehicle!

March 11, 2016

Good service Service was good / I would and I have sent 3 people to your Honda of Cleveland and one came down from Knoxville to purchase a vehicle and they have ha More

by 6769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Barger
Mar 12, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and recommendations!

March 05, 2016

Great People and Great Service Most importantly they care about our safety and do a a through check list. I have been coming to Honda of Cleveland for years and feel confident in t More

by jamesep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Barger
Mar 08, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

March 03, 2016

Quality service with a 😃 I recently had my first oils change at Honda Cleveland and had a great experience. I was promptly greeted with a smile and given an estimated time of More

by Lisab2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Perry
Mar 03, 2016 -

Honda of Cleveland responded

Thank you Lisa for your loyalty and the kind words and we look forward to seeing you in the future!

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