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Honda of Columbia
Lexington, SC
2,093 Reviews
Welcome to Honda of Columbia. Here you can shop for new Hondas or used cars at our Columbia dealership serving the Columbia and Lexington areas. Come visit us to test drive a new Honda, speak to one of our certified experts, or to discuss your car financing options. You can also reach us via phone at (803) 999-5211. Honda of Columbia always has a wide selection of quality cars from Honda for the Columbia, Lexington, Irmo, Newberry and Camden area. Our wide selection of new and used Hondas ensures that we have a new car or used car for everyone, no matter what it is you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,093 reviews
January 10, 2021
Preston has always taken great care of us over the years on our Acura. Its his level of service that brought us back to the dealership and ultimately we ended up buying another car, this time an Accord. Wit on our Acura. Its his level of service that brought us back to the dealership and ultimately we ended up buying another car, this time an Accord. With guys like him representing the dealership we will keep returning. Thanks Preston!! More
by Rhett
Employees Worked With
January 07, 2021
I purchased a new 2018 Honda Odyssey from Honda of Columbia. It has 2 manufacturer defects. We have dropped off the vehicle at the service dept. at least 8 times, done 3 ride alongs to confirm the def Columbia. It has 2 manufacturer defects. We have dropped off the vehicle at the service dept. at least 8 times, done 3 ride alongs to confirm the defects, 30+ Days without my vehicle. All of this and still no solution. Scott, the service manager, will not call us to update us or tell us a plan of action. The customer service guy ,Austin, is very pleasant and communicates well but only has so much authority. We've jumped through all the hoops that Scott has asked of us but still no solution to our problem. Our odyssey has 2 defects that Honda of Columbia's service department, the "Honda-Approved" body shop they took my van to, and the American Honda engineer can't fix. There has been no communication except they expect us to bring it in again for a repeat of what's already been done... confirm the problem, fail to fix the problem. This has been such a waste of my time and energy with no solution. Also 2 times while my van is in the shop at Honda, Brian, from the sales department, calls and tries to sale me another vehicle!!! He told my husband, "Sounds like you got a lemon and we need to take that off your hands. Let's get you into a new, better Honda vehicle. You only need to give us $15,000 more!" WHAT A DEAL! NOT! Honda of Columbia's customer service has degraded. They only want your money and want "to take you for a ride " until your vehicle needs servicing. BTW, 4 different times when I picked up my van from service department, there were other items broken or left undone by their employees. 1) Rear window disconnected and no longer worked. 2) Driver-side passenger door lock disconnected and missing, which allowed the door to be opened while driving. 3) Passenger-side 2nd row seat not fastened back in place after they took my car apart to hunt for defect. 4) Interior trim piece not put back in place, just laid on the back seat. I have failed to mention that this is all during COVID-19, and every time I'm told to bring my van to Honda of Columbia I'm putting myself and family at risk of being exposed to the virus. More
by Jessica
Employees Worked With
Scott McElroy, Brian Webb
January 06, 2021
The salesman was very straightforward with the pricing. It was a very easy purchase and an overall great experience, which is very refreshing for buying a car. I definitely intend to use Honda of Columbi It was a very easy purchase and an overall great experience, which is very refreshing for buying a car. I definitely intend to use Honda of Columbia in the future. More
by Scott Jorgensen
January 05, 2021
My 4th Honda so that should sum up my opinions. Your staff was everything I expected. All 10;s from me, especially Danny Koon. All 10's on my 4th Honda, Danny Koon gets a 10+ staff was everything I expected. All 10;s from me, especially Danny Koon. All 10's on my 4th Honda, Danny Koon gets a 10+ More
by gary_knotts
January 05, 2021
My sales person Adrian Nedelea was very professional and pleasant. He was helpful and knowledgeable. This was the best car buying experience I've ever had. Johnny Canaday my finance guy was professional and pleasant. He was helpful and knowledgeable. This was the best car buying experience I've ever had. Johnny Canaday my finance guy was professional and very helpful as well. Thank you Honda of Columbia for a great experience!!! You guys rock!!! More
by candrasamuel
January 05, 2021
John Nick helped us buy our first car (a 2019 HR-V). When it was totaled a year later, he was amazing every step of the way, helping us not only to get a new 2020 CR-V, but helped us with gap insurance and e it was totaled a year later, he was amazing every step of the way, helping us not only to get a new 2020 CR-V, but helped us with gap insurance and everything in-between to get us into a new car on our timeline. He was never pushy and always wanted to hear our opinion and gave us all the facts we needed to make an informed decision. 10/10 recommend! Also, Adam in finance was just as wonderful! More
by knksweatt
Employees Worked With
Adam
January 02, 2021
Brian was the best salesman ever! I told him what I Brian was the best salesman ever! I told him what I wanted and he did a great job upgrading me into my 2020 Honda Accord! Brian was the best salesman ever! I told him what I wanted and he did a great job upgrading me into my 2020 Honda Accord! More
by Andrea
January 02, 2021
Our sales person, Danny Koon, was very helpful and knowledgeable. Agreed on price at noon on New Years Eve. Could not sign final papers until 3:30pm. Was told there was a shortage of Finance staff bec knowledgeable. Agreed on price at noon on New Years Eve. Could not sign final papers until 3:30pm. Was told there was a shortage of Finance staff because of the holiday. The man who handled the paperwork was apologetic for the delay, and patient with our frustration. Totally unreasonable to take this much time to close the deal! More
by fun2sun54
December 30, 2020
Wonderful service! Only complaint: payment quoted did not include warranty fees thus increasing my payment $75 more than quote. This was not communicated to me. include warranty fees thus increasing my payment $75 more than quote. This was not communicated to me. More
by Andiharrelson
Employees Worked With
Brian Webb
December 30, 2020
Absolutely love my new car!!! This is my 3rd Honda I have owned. My salesman Brian was amazing and we will definitely call him again!!! #hondaforever owned. My salesman Brian was amazing and we will definitely call him again!!! #hondaforever More
by saraboozer03
Employees Worked With
Brian Webb
