Honda of Columbia - Service Center

Great Team - 2003 Honda Odyssey Still Going Strong! I purchased my Odyssey from Honda of Columbia over 14 years ago!! I've followed them through their physical relocation to Hwy 378, and am one of the I purchased my Odyssey from Honda of Columbia over 14 years ago!! I've followed them through their physical relocation to Hwy 378, and am one of their biggest fans! This group of sales and service members are definitely worth the visit to the dealership. Honda of Columbia must be a great employer to work for as I have seen the same faces there for years. They seem to know how to treat their employees as well as their customers. They get an AAA+++ rating from me and from my family (now converted to Honda owners). Keep up the amazing work! Love you all and love my van! My next purchase will be another Honda Odyssey! Preston, you're my hero! More

Prompt, Competent, and Customer-First Quality Service I recently purchased an Acura MDX from Honda of Columbia with Adam as my sales associate. I am happy to say when I needed his assistance after buying I recently purchased an Acura MDX from Honda of Columbia with Adam as my sales associate. I am happy to say when I needed his assistance after buying the car he was there and went above and beyond the call of duty to meet my needs. Quality customer service, honest, Prompt, competent, empathetic, and very Professional. He has left me with a Positive experience and for that I am grateful. More

Preston We've been customers since 2010. Preston is our go to person in the service dept and always ensures service is top notch. He is the prime reason we ha We've been customers since 2010. Preston is our go to person in the service dept and always ensures service is top notch. He is the prime reason we have stayed with this dealership for 7 years. More

Preston always deliver top-notch service! No matter how long it's been since I visited the dealership, Preston always remembers me and always delivers top-notch service. He makes me feel like No matter how long it's been since I visited the dealership, Preston always remembers me and always delivers top-notch service. He makes me feel like I'm his most important customer no matter how busy he is, although I know he has many customers. He always gives me honest information. He is always very warm and polite. Preston is a huge asset to the service department at Honda of Columbia. More

Excellent salesman. Adrian was so respectful , polite and knowledgeable of the product. He worked enthusiastically to help me receive the deal I wanted. He is an asset t Adrian was so respectful , polite and knowledgeable of the product. He worked enthusiastically to help me receive the deal I wanted. He is an asset to Honda. More

Wouldn't go anywhere else for service! This service department is the reason I keep coming back. Honest, straight-forward, courteous and accurate in estimate of any repair cost. Keep it u This service department is the reason I keep coming back. Honest, straight-forward, courteous and accurate in estimate of any repair cost. Keep it up! More

excellent salesperson I enjoyed working with these guys, they wasn't in a hurry. They took their time and made sure I understood what I was doing. I would give all who help I enjoyed working with these guys, they wasn't in a hurry. They took their time and made sure I understood what I was doing. I would give all who help me an excellent rating and would recommend them to other people. More

After having purchased two Honda vehicle from this dealer ov After purchasing two Hondas from this dealer over the years, I am very disappointed in their service department and follow up. I ordered a part from t After purchasing two Hondas from this dealer over the years, I am very disappointed in their service department and follow up. I ordered a part from them early this year and was assured they would follow up and let me know when it was delivered. Three weeks later and still no call so I did the follow up. Part was now in stock for me to pick up. Took my Honda Fit in for a diagnostic due to dash readings this past Thursday at 7:00 AM with an appointment. Found they needed to order a part and assured me I could leave the car overnight and the part would be in on Friday morning. No call from them on Friday so I did the follow up. Seems the wrong part had been sent. Incompetent order or parts pull. Advised they would reorder and the part would be in first thing Saturday. No word from them Satyrdsy so I called. Couldn't find the part and we're now unsure they could get to it today. . Incompetence at an abounding level abd no customer service ability to initiate follow up unless the customer calls in. So sad to see a business I used to speak highly of drop to such a poor level. Do they have new owners if management? More

Great service ! I went to have my car serviced and ended up buying a new CRV. This was my second Honda. I was very pleased with the one I had, but I wanted the safety I went to have my car serviced and ended up buying a new CRV. This was my second Honda. I was very pleased with the one I had, but I wanted the safety cameras and beepers on the newer model because of my age. Loving it. More