Honda of Freehold

Nothing to complain about. Was met promptly upon entering the service area. I had a two hour wait due to delays but Jake let me know about it immediately. entering the service area. I had a two hour wait due to delays but Jake let me know about it immediately. More

Steve kept me informed about my car while it was in service and was very knowledgeable. He answered all my questions and was very kind. service and was very knowledgeable. He answered all my questions and was very kind. More

I appreciate the gentlemen who did the initial intake of the vehicle.  He was very thorough and passionate about the service of my vehicle.  He also took time to explain the details of the oil change.  Plea the vehicle.  He was very thorough and passionate about the service of my vehicle.  He also took time to explain the details of the oil change.  Please offer my gratitude of thanks and the highest ratings possible by Honda of Freehold. More

Overall, Was friendly and accomodating. Ensured my service for a recent recall on my vehicle was fast and walked me through everything step by step service for a recent recall on my vehicle was fast and walked me through everything step by step More

Normally I have given the service advisors 5 stars as I have never had an issue or complaint with my service. On this day I brought my vehicle in for a recall issue which required the use of a loaner vehi have never had an issue or complaint with my service. On this day I brought my vehicle in for a recall issue which required the use of a loaner vehicle. My use of the vehicle was limited to travel home and back to the dealership for a total of 23 miles. Upon returning, somehow Steve noticed that the needle had moved from 7/8 of a tank to 3/4 of a tank and stated to avoid being charged $10 a gallon for fuel I would need to take it back out to add fuel. When I pointed out I had only traveled 23 miles and how much fuel could I have used and how much I needed to add, I was told to take it out and add 2 gallons. I understand the need to fuel the vehicles, however unless the loaner car gets 10 miles to the gallon I don't see how I used 2 gallons of fuel, and to send a customer who was already inconvenienced by a recall back out on the road for 2 gallons of gas is disappointing. As I did not have cash and did not wish to charge only 2 gallons of gas, I filled the vehicle with fuel, which only took 3.8 gallons. This is the first time I actually felt put off by the customer service provided by the dealership. More

Came in for recall. Service mgr was courteous and recall service was promptly delivered. Can't comment on price as the service was a mfre recall free of charge service was promptly delivered. Can't comment on price as the service was a mfre recall free of charge More

Cole was very professional, friendly and knowledgable. He was very helpful! I waited for at the dealership while my car was serviced and he gave me an accurate wait time. Great worker! was very helpful! I waited for at the dealership while my car was serviced and he gave me an accurate wait time. Great worker! More

The staff at the Freehold Honda service department are very accommodating. Steve came to me as soon as I exited my car. He was also helpful with answering all of my questions. very accommodating. Steve came to me as soon as I exited my car. He was also helpful with answering all of my questions. More

Service manager had to be the nicest guy I ever met. So helpful from start to finish. I would recommend all my friends and family to you guys helpful from start to finish. I would recommend all my friends and family to you guys More