Honda of Freehold

This was an easy experience. Created my appointment online and had no problem. Wait time was a little long but that’s to be expected some days. My service representative Chris was very kind and informa online and had no problem. Wait time was a little long but that’s to be expected some days. My service representative Chris was very kind and informative through the check in process More

Great service dept. Setvice reps are very knowledgeable and honest. They do not 'push' you to have work done that is not required. I feel they are more knowledgeable than private garages. and honest. They do not 'push' you to have work done that is not required. I feel they are more knowledgeable than private garages. More

Fantastic experience at Honda getting our new CRV. Everyone with courteous and professional . Getting to test drive the car and in a safe Covid friendly environment was a much appreciated bonus as we Everyone with courteous and professional . Getting to test drive the car and in a safe Covid friendly environment was a much appreciated bonus as well. More

Caring staff who took the time needed to make the experience excellent. Completed all that my car needed and addressed all concerns in a professional manner. experience excellent. Completed all that my car needed and addressed all concerns in a professional manner. More

Chris Z from service helped me with a couple of recalls on my Honda Pilot. He was knowledgeable and helped to explain the updates to my car. on my Honda Pilot. He was knowledgeable and helped to explain the updates to my car. More

Very good service. No problems I brought my car in for a/c warranty service. They had to order a condenser. 2 weeks later I got a call from Jessica that the part was in. I went in t I brought my car in for a/c warranty service. They had to order a condenser. 2 weeks later I got a call from Jessica that the part was in. I went in two days later and the work was completed faster than I expected. I thought I would have to wait about 3 hours, but the work was completed in under 2 hours. You have a very good service department. More

Great Job Guys did a great job. Eric Weaver really has excellant customer service skills. Also appreciate Sal making sure to get warranty coverage for this is Guys did a great job. Eric Weaver really has excellant customer service skills. Also appreciate Sal making sure to get warranty coverage for this issue. Feedback - When you first enter the service area it is not clear what you should do. Walk up to someones desk? Wait to be greeted? I stood there for a little bit before entering the area where the service team sits and asking for help. Maybe some type of sign that tells people what to do when entering. More

The dealership itself is extremely clean. The service advisor I worked with is very knowledgeable and he explained everything clearly. He definitely seemed concerned with my satisfaction and with making advisor I worked with is very knowledgeable and he explained everything clearly. He definitely seemed concerned with my satisfaction and with making sure my vehicle was safe to operate. He immediately provided me with a loaner when a part had to be ordered so I didn’t have to go back and forth to the dealership. All in all, a very positive experience. More

Steve is so very particular and makes sure that everything is done right! I have never had a repair need on a leased car before and he walked us through the entire process. everything is done right! I have never had a repair need on a leased car before and he walked us through the entire process. More

Very helpful Eric and Sal were both very helpful with explaining what my car needed, why it wasn't covered under warranty, and even helped get most of the cost cov Eric and Sal were both very helpful with explaining what my car needed, why it wasn't covered under warranty, and even helped get most of the cost covered by Honda even though I was outside of warranty. More