Honda of Freehold

Chris was prompt and honest in discussing services I needed. He kept me informed of the progress while they diagnosed issues I asked him to look into. needed. He kept me informed of the progress while they diagnosed issues I asked him to look into. More

Phil Esposito was a pleasure to work with AGAIN (3 years later) and Raj was so helpful setting up my car. Amazing experience. Ran Smooth! later) and Raj was so helpful setting up my car. Amazing experience. Ran Smooth! More

recall service not good I received the email about the recall of my vehicle's parts, i have made the reservation via phone and stated specifically that i need a rental car, s I received the email about the recall of my vehicle's parts, i have made the reservation via phone and stated specifically that i need a rental car, since i will drive a long way to this place. However, on the appointment day, i arrived early but was told that they did not have any rental car. Having no other choice, i asked them to send me to the freehold mall. The person drove me crazily fast to the mall around 10:20, and i just noticed that the mall would open at 11. After spending a hour or so in the mall, i started to call the service manager, but nobody was answering the phone. I have to call the front desk, they kept transferring me to the service and got mail box. After 1pm, they started to respond and around 2pm, i finally got back to the shop. The manager estimated that the job would be done by 1pm, but it was done till 3pm. Only two out of the four promised recall services were done, which means i have to take another visit. In general, i am not satisfied with this service. More

Very courteous and efficient, waiting area was very comfortable. I was unable to charge my samsung phone, as some of the adapter ends were missing. comfortable. I was unable to charge my samsung phone, as some of the adapter ends were missing. More

Communicated well regarding the service of a recall on my car. Dealership overbooked service so it ended up being there more than the couple hours it should have been. Service dept was helpful. car. Dealership overbooked service so it ended up being there more than the couple hours it should have been. Service dept was helpful. More

Damian Simonelli made sure we had everything we needed! This is my second purchase through him! He consistently follows up to see how he can make our experience better! Thanks for everything! We will con This is my second purchase through him! He consistently follows up to see how he can make our experience better! Thanks for everything! We will continue to send our friends and family to see him! More

I was so pleased with my service appointment. Chris met my every need including providing trans for me so I did not have to wait such a long time at service center. He was so kind and helpful. He made me f my every need including providing trans for me so I did not have to wait such a long time at service center. He was so kind and helpful. He made me feel so at ease and explained everything to me. I will always return to this Honda dealership. I'm very very pleased!! More

Fast service and coffee while you wait. My car was attended to immediately and even got a car wash! Mike was very helpful and was right on point with wait time. attended to immediately and even got a car wash! Mike was very helpful and was right on point with wait time. More

I was very pleased with the Service I received at Freehold Honda. My salesman, Ihab Alsoub was fantastic. He was patient in answering all my questions and was respectful of my time I also want to com Freehold Honda. My salesman, Ihab Alsoub was fantastic. He was patient in answering all my questions and was respectful of my time I also want to commend Sheralynn Martinez for her persistence in getting me to commit to an appointment and Mike Simpson for making the financing of the sale as quick and painless as possible. Finally, I want to commend Miriam Roman for teaching out today and offering assistance for the future. This is the second car I purchased at Freehold’ Honda and based on this experience, I Intend to make all my future purchases here as well. More

There was lack of communication, no updates on progress or even when job was done, had to call myself everytime. requested old part to be returned but it was ignored. Also no explanation on outcomes ofhond or even when job was done, had to call myself everytime. requested old part to be returned but it was ignored. Also no explanation on outcomes ofhondas car 150 point?inspection about current status of car and its systems. More