Honda of Freehold - Service Center

Cole, the service representative, was very conscientious and interested in my car’s history since I just moved to the vicinity. Work on the car was completed on time and I received a complete inspection rep and interested in my car’s history since I just moved to the vicinity. Work on the car was completed on time and I received a complete inspection report. A included car wash was a plus. I wanted to use a credit card to pay for the service but was told there would be a 2.65% fee added onto the bill if I did. I was advised to instead pay with a debit card for which there was no fee. More

I could not get an appointment had to wait two days to get an appointment every time I called nobody answered the telephone finally I got somebody at the second day get an appointment every time I called nobody answered the telephone finally I got somebody at the second day More

Steve was very helpful, professional, and knowledgeable. He was responsive to my calls and kept me in the loop regarding the repairs to my vehicle. I appreciate his excellent customer service. He was responsive to my calls and kept me in the loop regarding the repairs to my vehicle. I appreciate his excellent customer service. More

They are always fast and efficient with services every routine appointment, with friendly staff and good communication! routine appointment, with friendly staff and good communication! More

They told me to come for an appointment that was on July 4th, we confirmed if they were open because it was a holiday and they told us it would be. When I went they were closed. They gave me a following app 4th, we confirmed if they were open because it was a holiday and they told us it would be. When I went they were closed. They gave me a following appointment on July 19th and when we went again they said there was no appointment made! Will not be returning here again, worst service imaginable. More

Always a good experience They always explain what you need to have done and what price you can expect to pay need to have done and what price you can expect to pay More

I love Honda. Most dependable car I’ve ever owned and the first dealership I trust to make sure I leave happy. Most dependable car I’ve ever owned and the first dealership I trust to make sure I leave happy. More

Express service is excellent . Cole took our car in even though they were busy that day and had it back to me next day by noon. I had no other car so their complimentary shuttle se Cole took our car in even though they were busy that day and had it back to me next day by noon. I had no other car so their complimentary shuttle service is excellent . That’s why we stay with the dealer. More

Sucks! I would give a 0 review if I could. This place is ridiculous. They told me I gad to replace my turbo and take apart of engine- they were trying to ch I would give a 0 review if I could. This place is ridiculous. They told me I gad to replace my turbo and take apart of engine- they were trying to charge me over 9000 dollars for the repair. I took it somewhere else and all that was needed was a new spark plug. I would definitely not recommend. More

Online service confirmation means nothing to the service desk people. I was told that I could get “pushed to the bottom of the list” if someone with a “real” appointment came in. Yet when you make an onli desk people. I was told that I could get “pushed to the bottom of the list” if someone with a “real” appointment came in. Yet when you make an online appointment you receive a confirmation and an opportunity to reschedule if you like. Has all the markings that you are making yourself an appt. But the dealership tells you otherwise once you get then. Okay sited at least 3 1/2 hours for my car. More