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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,260 Reviews

5,260 Reviews of Honda of Freehold - Service Center

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March 22, 2022

Incompetent, not customer oriented Took 7 hours to do simple diagnostic Never called back promised More

by mitis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Honda of Freehold responded

We apologize for not getting satisfactory service at our dealership, we appreciate the feedback.

March 22, 2022

I have been happy with Freehold Honda since my first visit. Their competence and availability to my needs have kept me coming. More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Tepletsky,now retired, was my car salesman for 3 cars
March 22, 2022

Customer service is always very patient and courteous. Never feel any pressure. I will return More

by RMADEO209
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Very fast and orderly service. The worker who helped me was very friendly and organized. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

The service process is always very organized efficient and complete. They quickly fixed a potentially dangerous issue overlooked by another shop. I had extra work done largely due to the confidence built More

by AUSJOHNSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Freehold responded

Thank you so much for your business and 5 star review!

March 21, 2022

Noticed some oil stains in my driveway and checked under the car and it was all dirty, oil was not cleaned from under the car. Overall good dealer services. More

by Robert_Duran94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

The service Department. Workers are very efficient . I need to be to be done ASAP because I use my car got business they do a great job More

by BBIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia, Sal Hernandez
March 21, 2022

I like coming to this dealership since I bought my car there. The only drawback is the wait. I waited 3 hours for an oil change on a Friday morning. More

by KCDOG80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Excellent customer service. I will be going back for more services in the near future. More

by lademarco86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
Mar 21, 2022 -

lademarco86 responded

Excellent customer service.

March 20, 2022

Great help and staff. Loved the coffee too. Thanks for the water. You all are great More

by Chsween
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks
Mar 21, 2022 -

Honda of Freehold responded

Thank you so much for your review, we appreciate it!

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