5,236 Reviews of Honda of Freehold - Service Center
Great services. Detail ,excellent. Treat customer with respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. More
Service Advisor was extremely nice and helpful. His name was Cole and I would look for him in the future. He should receive a commendation from management. was Cole and I would look for him in the future. He should receive a commendation from management. More
Cole Craven from service department was really friendly and helpful. I took my van in for recall services and it was done quickly and smoothly. and helpful. I took my van in for recall services and it was done quickly and smoothly. More
Cole was very helpful and expedient! He explained everything necessary and was very pleasant! I would recommend family or friends work with Cole if they are going to Freehold Honda. everything necessary and was very pleasant! I would recommend family or friends work with Cole if they are going to Freehold Honda. More
Everything was very smooth, people were very kind and explained everything very well. The service guy really took his time to explain the process to me and the potential costs. explained everything very well. The service guy really took his time to explain the process to me and the potential costs. More
I’ve always gone to another Honda dealership, but for some reason I figured I’d give Freehold Honda a shot. I must say, I’m glad I did. The customer service at your dealership is one of the best I’ve eve some reason I figured I’d give Freehold Honda a shot. I must say, I’m glad I did. The customer service at your dealership is one of the best I’ve ever experienced. Steven from the service department not only offered me top tier deals, but he thoroughly explained everything that had to be done on my car. I can’t thank you guys enough for making my experience great. I’m the type of person that likes to build relationships with people and because of Steve and the rest of the team, I will be making a trip back to freehold Honda in 6 months when my lease is up. More
Very polite and customer service oriented. Service done on time as promised . The service area was well kept and clean Staff who approached me was very nice and knowledgeable on time as promised . The service area was well kept and clean Staff who approached me was very nice and knowledgeable More
Eric was excellent. He was very professional and helpful. I would ask for him again. Turned out I just needed a oil change and in a couple of months I need my 90000 checkup. Will def ask for him. He was very I would ask for him again. Turned out I just needed a oil change and in a couple of months I need my 90000 checkup. Will def ask for him. He was very helpful fixed my clock and my trunk because I spilled coke in it. More
The waiting time was not any longer than was told to me....fast and friendly staff......the cost was right in line with was communicated prior to service me....fast and friendly staff......the cost was right in line with was communicated prior to service More
Couple of things:1) I called in advance to give a heads Couple of things: 1) I called in advance to give a heads up and reserve a loaner, person asked to come at the appointment time and work with supervis Couple of things: 1) I called in advance to give a heads up and reserve a loaner, person asked to come at the appointment time and work with supervisor for loaner car, but when arrived at the appointment time and asked for loaner, he asked why didn’t I reserve for it earlier.. 2) I thought head light package works perfectly, but they couldn’t properly do it and I still ended up paying half the price..I know I got the discount but I should have replaced them rather than going this route and not having done properly.. More