Honda of Freehold - Service Center

Excellent customer service with fair pricing. Service department does excellent work. Overall experience was very good. Shuttle service is very helpful and all staff are professional. department does excellent work. Overall experience was very good. Shuttle service is very helpful and all staff are professional. More

Horrible customer service ,poor communication ,overpriced fees. This is the third time I have had an issue with your service department . I am done this time. fees. This is the third time I have had an issue with your service department . I am done this time. More

Sal, Cole, Robert, and Jake in the service department helped me get the work done on my Odyssey that I needed. I had a lot of questions and they respectfully gave me all the details I needed. I know I wa helped me get the work done on my Odyssey that I needed. I had a lot of questions and they respectfully gave me all the details I needed. I know I was a needy customer and they took care of me without making me feel bad about the work they had to do. They worked very well as a team and I will be getting all my services done with them going forward. More

Steve Mutchler and Mike Reynolds made a careful inspection of my 11 year old Honda Accord. Their keen eyes revealed issues that could have caused a future breakdown and more costly repairs. That w inspection of my 11 year old Honda Accord. Their keen eyes revealed issues that could have caused a future breakdown and more costly repairs. That was prevented, the repairs were made and my car drives like it did when I first took it out of the showroom. Steve has been my service manager for 30+ years. Even though I live 1 mile from another Honda dealer, I have traveled 10 miles to Honda of Freehold for all that time to buy and service my cars. Today is just another reason why I do this. More

Steve was a great help, very professional. Needed brakes done and it was addressed and fixed within a few hours. 10/10 highly recommend for any Honda owner. done and it was addressed and fixed within a few hours. 10/10 highly recommend for any Honda owner. More

Excellent and on time service. Steve, Service Advisor, was thorough, efficient and a pleasure to deal with. Wait time was an hour but expected to be there longer. Will be back for next needed service. was thorough, efficient and a pleasure to deal with. Wait time was an hour but expected to be there longer. Will be back for next needed service. More

Eric is very professional and courteous service representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is no representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is not available when I called him to know the status of my car or any other questions/concerns. More

Good job done everything was ok on time specialists were very professional with welcome smile and gave me the car on time thanks keep it up very professional with welcome smile and gave me the car on time thanks keep it up More

I was extremely satisfied with the service I received, starting with my service consultant (Cole) and the accommodation that was made for me in the absence of the shuttle. Cole was communicative, clear, a starting with my service consultant (Cole) and the accommodation that was made for me in the absence of the shuttle. Cole was communicative, clear, and considerate with regard to the service recommendations and my refusal for some but not others. He was clear in what needed to be done to the vehicle, and which repairs were more critical than others, which could be deferred. Definitely a very pleasant experience from intake to pick up. I will certainly be returning to Freehold for my future service needs. More

Quality work. Friendly. Stand by their word. Ease at Quality work. Friendly. Stand by their word. Ease at making appointments. Efficiency Manager has facilitated getting problems solved pertaining to Quality work. Friendly. Stand by their word. Ease at making appointments. Efficiency Manager has facilitated getting problems solved pertaining to service issues or concerns. Thank you More