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5,247 Reviews of Honda of Freehold - Service Center
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January 01, 2023
Had 9am appt,didn’t leave till 1130am,didn’t get one update in 2.5 hrs,had to find rep myself to see what was going on update in 2.5 hrs,had to find rep myself to see what was going on More
by OLDOAK199
Verified CustomerEmployees Worked With
January 01, 2023
Took my car in for rear brake pad replacement. Eric was informative and helpful and i am satisfied with the work that was performed as well as the fact they were able to complete while I waited. Eric was informative and helpful and i am satisfied with the work that was performed as well as the fact they were able to complete while I waited. More
by SONORMIKE
Employees Worked With
December 31, 2022
Cole is a rockstar, hands down. His level of professionalism and customer service skills are bar none. His honesty, complete transparency and attention to detail are the reason I ke His level of professionalism and customer service skills are bar none. His honesty, complete transparency and attention to detail are the reason I keep coming back to Freehold Honda to service my vehicles even though there are closer dealerships/mechanics. More
by VCtheGreat88
Employees Worked With
December 31, 2022
Service was reasonable, However they charged 2. 65% credit card transaction fee which was not good, They did not mentioned it until my car was ready and time to pay. They charged 2.65% credit card t 65% credit card transaction fee which was not good, They did not mentioned it until my car was ready and time to pay. They charged 2.65% credit card transaction, that is too much money. I may not go there again. Service dept. should have to let us know while discussing service charge. More
by S
Employees Worked With
Aigner Glasgow
December 30, 2022
My experience was excellent. Eric took care of the repair in a timley and professional manner Eric took care of the repair in a timley and professional manner More
by kavilipalayam.natarajan
Employees Worked With
December 29, 2022
My wife’s 2015 pilot is still in the shop for two weeks having electrical problems and they cannot figure it out but Louis Sousa service manager has been helping me out but we still don’t have a car having electrical problems and they cannot figure it out but Louis Sousa service manager has been helping me out but we still don’t have a car More
by MCBUSMICK2
December 29, 2022
Good and timely service. Prices were competitive. Clean facility, and helpful and friendly staff members. Prices were competitive. Clean facility, and helpful and friendly staff members. More
by DEEPANBAJWA
Employees Worked With
December 28, 2022
Service today was great because of Cole. In the past, service was slow and the service advisors were rude, unprofessional or not helpful. I only use this dealership because it’s conveniently In the past, service was slow and the service advisors were rude, unprofessional or not helpful. I only use this dealership because it’s conveniently located. If I continue to get the same customer service that I during this recent visit, I would happily give the dealership a better rating. More
by jamar
Employees Worked With
December 27, 2022
Easy to make an appointment with a customer service representative. Technician advised about the required services needed due to 60,000 mile . Repairs completed on time representative. Technician advised about the required services needed due to 60,000 mile . Repairs completed on time More
by TONYC18J
Employees Worked With
Aigner Glasgow
December 27, 2022
Very courteous and attentive to my service visit from beginning to end. Everything was explained clearly. beginning to end. Everything was explained clearly. More
by AnnRPenna
Employees Worked With
