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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,247 Reviews

5,247 Reviews of Honda of Freehold - Service Center

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December 20, 2022

Great service. The number one Honda dealer in New Jersey. Sales department is so friendly and knowledgeable on the vehicles. More

by BROKETHESEAL1025
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gallo, Aigner Glasgow
Dec 22, 2022 -

Honda of Freehold responded

Thank you for taking the time to leave this great review! Happy Holidays!

December 19, 2022

More customer service oriented is required,,especially from vehicle service perspective, felt that it was lacking a lille More

by vdeevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Honda of Freehold responded

I am so sorry to hear about your horrible experience with us. It goes without saying that reviews like this are not something we enjoy reading. If you could find a couple of minutes out of your day, I would love to speak to you to find out all the exact details of what happened. I would like to see if there is anything that I can do to resolve this issue for you. Please let me know. You can reach out to me via phone or email. Luis Sousa 732-414-3721 Parts and Service Director lsousa@jerseyhonda.com

December 15, 2022

This dealership is staffed with friendly and helpful people. I appreciate doing business with them. More

by DBENINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Honda of Freehold responded

Thank you for taking the time to leave us this great review! Happy Holidays!

December 15, 2022

When I needed an oil change, they were able to schedule me quickly at my convenience. Aigner was professional and personable. More

by specialtwinrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aigner Glasgow
Dec 16, 2022 -

Honda of Freehold responded

Thank you for your review! Happy Holidays!

December 11, 2022

Location is convenient. Everyone in the service department is friendly and professional. The waiting area is roomy. More

by wlcl_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The staff was very professional. Cole kept me updated with the status of my vehicle and how much longer would be. The location was very clean. More

by fdnyemt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

I have been using Honda service since I purchased my first car in N.J. in 2005. They are reliable, responsible and very efficient. Last week I was taken care of by Steven in the service dept. who was More

by GLORIAPEYSER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Honda of Freehold responded

Thank you for taking the time to post this great review Gloria! I will pass the positive comments along to Steve and the team. Happy Holidays!

December 08, 2022

The best dealership I have ever dealt with. Honest, reliable and great service. Highly recommended! A+ More

by VPET49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments Nilay. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 07, 2022

Cole Craven was very helpful . The waiting area was clean and comfortable. having coffee available was nice. More

by RONBONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
Dec 08, 2022 -

Honda of Freehold responded

Thank you for you positive review. Happy Holidays!

December 04, 2022

Everyone I dealt with from Luis to Emanuel (sadly I didn't get the name of the 3rd person) was professional and pleasant. Kudos to the staff. More

by ROBERTVINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel, Aigner Glasgow
Dec 05, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

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