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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,247 Reviews

5,247 Reviews of Honda of Freehold - Service Center

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December 02, 2022

Service was prompt and professional. Steve was very helpful in explaining issues related to my car. More

by LINDAB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Honda of Freehold responded

Thank you for taking the time to post this review. I will pass along these positive comments to the staff. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 02, 2022

Many thanks to Steve in the service department. I errored in making my service appointment as a drop off instead of a customer waiting..Steve assured me that he would work me into the schedule in a More

by garrysoper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Steve. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 01, 2022

Service and staff were very quick, friendly and helpful. Customer waiting room was very nice More

by CHRISMASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jonathan Caraballo, Aigner Glasgow
Dec 05, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 01, 2022

I have my honda crv oil changes with my 4 oil change package which I have purchased few years ago before covid. The process is smooth and get the job done as expected with no cost. In addition, there is More

by paulchan289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

All work was done in a timely and efficient manner. Steven, my advisor was very knowledgeable and explained everything that was to be done in an easy to understand fashion. More

by billaccord4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Jonathan was polite, accommodating and efficient. Pleasant guy to talk to and is capable of seeing the big picture. Definitely service management material. The service department was timely. More

by VIKINGBERSERKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caraballo
Nov 30, 2022 -

Honda of Freehold responded

Thank you for taking the time to share this great review. I will pass along these positive comments to Jonathan.

November 28, 2022

This was my first time at this dealership and the service advisor was great, pleasant and helpful. More

by lohdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aigner Glasgow
Nov 28, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. Have a great day!

November 28, 2022

Excellent service. The best part was the free loaner car. Thanks thanks thanks thanks thanks. More

by DAVIDBENTSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay. Happy Holidays!

November 20, 2022

Great experience all personnel were pleasant and helpful. Our service advisor was excellent towards everything they were going to do to the car. More

by TDM0955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Nov 22, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay and the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

November 19, 2022

I don’t remember the name of the service advisor. But his advice was professional and it shows that he cared. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Nov 22, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay and the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

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