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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,690 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,690 reviews

December 04, 2020

Awesome every time! I have never been disappointed there! Randy Wilson is amazing at what he does!! He listens to the customer and isn’t pushy! More

by moovit68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Randy Wilson
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Dec 07, 2020 -

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 02, 2020

I was treated with the utmost respect! Very impressive customer service! I worked with Tyler, who was so polite, helpful and knowledgeable! I put an offer on the table and Tyler was able to work with me More

by stacy.karlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Mousa Abuhassan
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Dec 03, 2020 -

Honda of Kenosha responded

Thank you, Stacy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2020

Very misleading,said I needed repairs that were not necessary. Came in to get a new key that didn't work, then they said I needed a 500.00 repair. More

by midngtryer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service manager
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Dec 01, 2020 -

Honda of Kenosha responded

As per our conversation on the phone where I promised to cut you a second key; after having cut and programed a first key, and program this key at no charge to you. I did this because you felt the first key was faulty and I tried to assure you it was not. Therefore I cut your second key and in doing so I full filled my promise and in doing so was able to again show you the need for the switch your vehicle needs to operate properly. I believe we were straight forward with what would be required and clearly stated this to you. Unfortunately nothing last for ever and eventual items on a 2007 Accord will fail. We always want to ensure our customers are completely satisfied and I again invite you to discuss with myself. Todd Rohrssen Service and Parts director

November 30, 2020

I like going to this one, cause they always fast, place is clean and personnel is great. Since I bought my truck I been coming here. More

by sandroaguero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 30, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2020

The team at Honda of Kenosha was great! They were friendly, knowledgeable, and responsive. I will def5be bringing my Honda back for service in the future! More

by ldrandel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
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Nov 30, 2020 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 29, 2020

Kenosha Honda gave me the best deal after visiting two other dealerships. The vehicle had a minor stain from the transport vehicle and they took it to a detail shop and had it removed. They also provided More

by hppd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee , Cory Wilson, Randy Wilson
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Nov 30, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 28, 2020

I was over charged for my service and despite showing the documentation I am still waiting for a refund. Will take my service elsewhere in the future. More

by klberger66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik
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Nov 30, 2020 -

Honda of Kenosha responded

Krista I apologize that this occurred but we have thoroughly investigated this on our end, and I assure you we only show one charge for you on that transaction. This is an issue on your banks end as for the double charge. We only have one transaction against you account and we have only received credit for said transaction. I again urge you to contact your bank at this time.

November 28, 2020

Quick service. Accommodating during pandemic. Offered shuttle service. Advised on more service. Joe in service was very helpful when explaining additional service needed. Good job More

by mvlasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Nov 30, 2020 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

November 28, 2020

Very happy with the service. I think the sevice person that helped me was Joe and he did a very good job at letting me know what service needed to have done. More

by rascal17us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Nov 30, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2020

Very happy with the service team at Honda of Kenosha Polite quick and attentive The waiting area was clean and comfortable I always have my service done here More

by annacabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 30, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts, Anna, about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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