3,083 Reviews of Honda of Kenosha - Service Center
Joe was very courteous and informative. Called me to let me know that I could use new tires but had to decline at this time. Called me to let me know that I could use new tires but had to decline at this time. More
I have worked with great employees for the most part but did call one time and had an unpleasant experience. The auto butler is great! did call one time and had an unpleasant experience. The auto butler is great! More
Amazing experience, great communication and thorough explanations of repairs that were performed. Unexpectedly needed a courtesy vehicle and Rodney provided without hesitation. Will be back! explanations of repairs that were performed. Unexpectedly needed a courtesy vehicle and Rodney provided without hesitation. Will be back! More
Bought a almost new vehicle from this dealership and had to have it serviced less than 2 weeks later. They made me feel like I was an inconvenience even though I just purchased this vehicle and it was certi to have it serviced less than 2 weeks later. They made me feel like I was an inconvenience even though I just purchased this vehicle and it was certified. Then after getting it back, found that neither problem wasn't truly fixed and had to have it serviced AGAIN. for the same problems. And even though it takes me an hour and a half to reach their dealership, again they made me feel as if it was an inconvenience. It took them 5 days to take care of the problem the 2nd time. More
Employers are friendly and helpful. Maintenance on vehicle done in a timely manner. Questions are answered and explained so you can understand. Maintenance on vehicle done in a timely manner. Questions are answered and explained so you can understand. More
Great service and clean waiting area professional service department and clean bathrooms. Auto butler service is outstanding department and clean bathrooms. Auto butler service is outstanding More
Waiting area was clean and comfortable. The work as promised to be done in 1 hour, but was ready in 45 minutes. The work as promised to be done in 1 hour, but was ready in 45 minutes. More
This was my first time there, which I told them when I checked in. They assumed I knew the process and where to wait, etc… Average service and hospitality. checked in. They assumed I knew the process and where to wait, etc… Average service and hospitality. More
Great customer service from Rodney. I will always ask for him when I need to bring my van in. He just gets it when working with the public! He is informative, goes the extra mile, ex I will always ask for him when I need to bring my van in. He just gets it when working with the public! He is informative, goes the extra mile, explains things so it is understandable. He is easy to work with and I trust the information he is giving me. The facility is always clean. More
Was able to get in and out in about an hour for 8 am appointment. I appreciate the quick service! appointment. I appreciate the quick service! More