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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,083 Reviews

3,083 Reviews of Honda of Kenosha - Service Center

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May 02, 2022

Joe was very courteous and informative. Called me to let me know that I could use new tires but had to decline at this time. More

by rollsroyce177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

May 02, 2022

I have worked with great employees for the most part but did call one time and had an unpleasant experience. The auto butler is great! More

by kenziehauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We are glad that we have been able to help you, and are sorry that one of your experiences was unpleasant for you. We do hope that you will continue to visit us.

April 29, 2022

Amazing experience, great communication and thorough explanations of repairs that were performed. Unexpectedly needed a courtesy vehicle and Rodney provided without hesitation. Will be back! More

by rma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Honda of Kenosha responded

We appreciate you taking the time to leave us a five-star review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

Bought a almost new vehicle from this dealership and had to have it serviced less than 2 weeks later. They made me feel like I was an inconvenience even though I just purchased this vehicle and it was certi More

by Minivan mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
May 04, 2022 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying experience and apologize for any inconvenience caused by us. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 29, 2022

Employers are friendly and helpful. Maintenance on vehicle done in a timely manner. Questions are answered and explained so you can understand. More

by CSMARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 02, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 27, 2022

Great service and clean waiting area professional service department and clean bathrooms. Auto butler service is outstanding More

by sdowns5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

April 27, 2022

Waiting area was clean and comfortable. The work as promised to be done in 1 hour, but was ready in 45 minutes. More

by DIVEKENT
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

April 27, 2022

This was my first time there, which I told them when I checked in. They assumed I knew the process and where to wait, etc… Average service and hospitality. More

by aferda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

April 25, 2022

Great customer service from Rodney. I will always ask for him when I need to bring my van in. He just gets it when working with the public! He is informative, goes the extra mile, ex More

by laura43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Honda of Kenosha responded

Laura, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again!

April 25, 2022

Was able to get in and out in about an hour for 8 am appointment. I appreciate the quick service! More

by Jcf326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Honda of Kenosha responded

We appreciate your business, Rodney and our team looks forward to serving you again soon!

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