3,031 Reviews of Honda of Kenosha - Service Center
The associates were very pleasant and honest about work needed on my vehicle. I was waited on in a timely manner and these ice that was performed on my vehicle was great. needed on my vehicle. I was waited on in a timely manner and these ice that was performed on my vehicle was great. More
Service is good. It’s trying to schedule the appointment that is a problem! The central scheduling hub is awful. They tend not to answer your call, a recording tells you to leave your name/number & they w that is a problem! The central scheduling hub is awful. They tend not to answer your call, a recording tells you to leave your name/number & they wii call you back in the order in which you called them. Never happened. More
I was very happy with the survive on my car and my service agent. Very helpful and a job well done. service agent. Very helpful and a job well done. More
The vehicle was well taken care of and all the service people are friendly, kind, and readily helpful. They explain what they see the problem is and get your permission before performing work and keeps yo people are friendly, kind, and readily helpful. They explain what they see the problem is and get your permission before performing work and keeps you informed of any potential issues or problem, which gives you the opportunity to make the best informed decision. I would highly recommend them for servicing your vehicle. More
They were timely and courteous. All work went as planned. Nothing negative regarding the service! Nothing negative regarding the service! More
They didn’t reset the codes on my car when the fluids were changed on a previous service appointment and then tried to tell me I needed to have them changed. Luckily I’m not a moron and called out the se were changed on a previous service appointment and then tried to tell me I needed to have them changed. Luckily I’m not a moron and called out the service advisor who claimed he would have looked into first. Problem was he was trying to get me to agreed to the work first so clearly just trying to cover his xxx. That dealership is sketchy, won’t be going there again. I’ve been a customer there for years and have had my fair share of problems but this was the biggest and most absurd. They also always push for a survey while there and send tons of emails if you don’t reply. Not sure if they knew what kind of review they would be getting from me or if they are doing things differently now, hence this survey. More
Friendly knowledgeable service completed as was promised I recommend Kenosha Honda service department And Honda vehicles I recommend Kenosha Honda service department And Honda vehicles More
I’ve come in for a tire light 3 times within a month span and every time I come in I get the service representative in the front. I don’t get friendly service when I come in instead I get the usual what’s wr and every time I come in I get the service representative in the front. I don’t get friendly service when I come in instead I get the usual what’s wrong with it, put car keys in car and have a seat. I asked last time if there was a recall for the tire pressure monitors and all I got was a nope. Next time I’ll just drive the extra miles to a different dealer and call it a day. More
Service was great , I loved the print out and the way I could see it on my phone . They took the time to check my concerns. Very happy could see it on my phone . They took the time to check my concerns. Very happy More