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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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December 13, 2021

The associates were very pleasant and honest about work needed on my vehicle. I was waited on in a timely manner and these ice that was performed on my vehicle was great. More

by SHARMEEN.HALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

December 12, 2021

Service is good. It’s trying to schedule the appointment that is a problem! The central scheduling hub is awful. They tend not to answer your call, a recording tells you to leave your name/number & they w More

by DLPTOP2BOTTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We will share your comments with the team regarding scheduling.

December 09, 2021

I was very happy with the survive on my car and my service agent. Very helpful and a job well done. More

by Dejonge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2021

The vehicle was well taken care of and all the service people are friendly, kind, and readily helpful. They explain what they see the problem is and get your permission before performing work and keeps yo More

by ALJONES60061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 09, 2021

They were timely and courteous. All work went as planned. Nothing negative regarding the service! More

by fjsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

December 09, 2021

They didn’t reset the codes on my car when the fluids were changed on a previous service appointment and then tried to tell me I needed to have them changed. Luckily I’m not a moron and called out the se More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department, don’t remember the guy’s name
Dec 27, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. Paula Quick Owner Loyalty Manager

December 09, 2021

Friendly knowledgeable service completed as was promised I recommend Kenosha Honda service department And Honda vehicles More

by jayz0606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2021

I’ve come in for a tire light 3 times within a month span and every time I come in I get the service representative in the front. I don’t get friendly service when I come in instead I get the usual what’s wr More

by brandon.roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gina Ruiz
Dec 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, Brandon, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 08, 2021

Service was great , I loved the print out and the way I could see it on my phone . They took the time to check my concerns. Very happy More

by CARR_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2021

I like coming to Honda in Kenosha. They take good care of me. Thanks so much More

by joywright3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Dec 06, 2021 -

Honda of Kenosha responded

Joy, thhank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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