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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,032 Reviews

3,032 Reviews of Honda of Kenosha - Service Center

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June 05, 2021

This location is pretty good. Getting an appointment, receiving vehicle, communication, explaining things, work quality has been good. Service Department Marc AND Joe are always excellent. Labor costs ar More

by julioroman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Jun 05, 2021 -

Honda of Kenosha responded

It's great to hear that Joe and Marc have provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 03, 2021

My experience was very positive. I was greeted as soon as I arrived. The service manager reviewed my file and explained what needed to be done and it was completed in a timely fashion. More

by JACKVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 03, 2021

Marc was very nice and my car was done really quick! I worked with a different service writer before and he was very rude to me, probably because I’m a young woman, but I’m glad this visit was much better More

by hayleystphns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for sharing your thoughts about your great experience with Marc here Honda of Kenosha. We appreciate your business and hope to see you again soon, Hayley.

June 03, 2021

Joe was very efficient. He met me at the time I shut off the vehicle and promptly determined what all was required for this visit. Joe knew I was waiting and was able to get me out in half the time I was o More

by JMB
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so we're pleased to hear that Joe was able to meet your vehicle needs in a timely manner. We will share your comments with him, and we look forward to working with you again!

June 03, 2021

Good service, my truck works better after that the job was done, except that the mechanic left a towel with a strong smell of gasoline on the back part of the truck, other than that great job. Thanks More

by JAVISINO1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2021

I like the service and the friendly customer service i get every time I bring my car in for repairs. The service reps are very helpful and thorough. More

by btposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 03, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 02, 2021

Mark was an excellent and professional representative for Honda of Kenosha. Car serviced flawlessly! Work done same day even with additional work added. Thank you! More

by onepop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Marc and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 02, 2021

Friendly & professional staff. Typically I do not use shuttle service but I did this time & must say the drivers exceeded my expectations. I will continue to utilize Honda of Kenosha. More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Leon
Jun 02, 2021 -

Honda of Kenosha responded

Thank you, Rachel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 01, 2021

Rip off and a scam. The whole service process is too slow and no one is genuine, real, or honest. I can’t stand going to this dealership. More

by hchristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They’re all just terrible.
Jun 18, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2021

I love the fact that they work with my schedule. I have never been disappointed by the workers at the Kenosha location. I have recently brought my son in to the dealership for his next vehicle because this More

by jvavrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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