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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,089 Reviews

3,089 Reviews of Honda of Kenosha - Service Center

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June 28, 2021

Joe Valente made sure my car was serviced and he was very handy and did a great job!! Wonderful costumer service. - Marlene Meeks More

by www.mommeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Marlene, Thanks for sharing your thoughts about your experience working with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 28, 2021

Good service done on time & recommended other items to be fixed such as tire rotation. More

by balabagno11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

June 28, 2021

Found the service advisor to be condescending. Also,I was advised I was no longer eligible for the shuttle because I was a mile and a half past the 10 mile mark.Had to make arrangements for a ride at the More

by s.mo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Jul 15, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 28, 2021

Service completely as expected. Timely completion. Very professional service department staff. More

by JMASI1
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for Ritchie, Rodney and our service team. We appreciate you taking the time to leave us this wonderful feedback!

June 28, 2021

Amazing!!! This is the first time in 6 years the tire pressure warning light did not come on 10 miles down the road after having the tire rotation performed. 🤗 More

by joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

June 28, 2021

FriendlyLet me know what needed to be doneGot done Friendly Let me know what needed to be done Got done quickly More

by aaltergo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again.

June 28, 2021

The repair of my A/C, was great but they always try to get more service out of my vehicle than is needed. More

by mrk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Marc and Rodney were able to help, and we hope to see you again!

June 28, 2021

Excellent service. Look forward to visiting your company in the future. More

by cjack226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

June 27, 2021

Decent. They do quality work for regular maintenance services and I usually have no issues. Easy to schedule, in and out… Seemed annoyed with me this time bc I didn’t want to do all of the recommende More

by MMATTESON86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 25, 2021

Great job! Wonderful service team! Always helpful and friendly when I come in for service. More

by jnik25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Honda of Kenosha responded

Thanks so much for your review! Customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Please let us know if there's anything else we can do for you!

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