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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,088 Reviews

3,088 Reviews of Honda of Kenosha - Service Center

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June 18, 2021

Siempre que visito honda Kenosha para realizarle servicio a mi carro salgo muy satisfecha en especial con Marc Bardi que a pesar de no hablar español me hace sentir cómoda y hace lo posible por ayudarme More

by Carolpedrychris
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 21, 2021 -

Honda of Kenosha responded

Carol, Thank you for taking the time to share your feedback with us. Marc and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

June 18, 2021

I have always received good service from Honda of Kenosha. I’ve never had to bring the vehicle back with service problems not done correctly. More

by pvwhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

June 18, 2021

This location is very knowledgeable about your car . customer service is friendly and the working always tell you hi whenever they see you around . Nice ! More

by pauldowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Paul, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

June 17, 2021

Rodney was super friendly and helpful. The car ended up being done quicker than expected and it was a great overall experience. Will definitely return! More

by murrayra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rodney here at Honda of Kenosha.

June 16, 2021

Service personnel were helpful and knowledgeable. They noticed a brake issue that I got fixed. My car was washed when I picked it up. Thanks! More

by jgrudzinski
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 16, 2021

Our 2015 Accord starter went out for the second time. We have an extended warranty and another piece had to be replaced, Honda covered everything! More

by wgerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 15, 2021

I will take my vehicle elsewhere in the future. Since when does a oil change take an hour? I want to get in and out-no I don’t want any other service and no I don’t need to hear your life story More

by n.finnigan
Recommend Dealer
No
Employees Worked With
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Honda of Kenosha responded

We're sorry to hear that you weren't satisfied with your experience and would like to see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 15, 2021

Friendly service. I liked being able to use the shuttle while auto butler was being done. They did an oil change and tire rotation. Car was in great shape then I picked it up! More

by phbonbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Honda of Kenosha responded

Thank you, it's great to hear that you had such a pleasant experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 12, 2021

Never had my car serviced here before, but everyone I spoke to was great and my car seems to be running just fine. Thank you for all of the help and speedy service! More

by sarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz, Marc Bardi
Jun 12, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we hope to see you again!

June 11, 2021

Everything was as to be expected with the service department. Joe also went through Everything that is overdue for serving our vehicle. Things were also done in a timely manner. More

by AUGGIE53405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Joe delivered such a great experience!

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