Honda of Kenosha - Service Center

Quick and efficient The service I received was exceptional. Thank you Andrew Pacardo for taking the time to answer all my questions. My time spent at the dealership was v The service I received was exceptional. Thank you Andrew Pacardo for taking the time to answer all my questions. My time spent at the dealership was very pleasant. Enjoyed the popcorn. More

Fast and friendly service We took our Crosstour in for service since the check engine light came on. They diagnosed the problem and had it fixed the same day. We took our Crosstour in for service since the check engine light came on. They diagnosed the problem and had it fixed the same day. More

Go here if you like to wait. I went in for a recall issue and waited for a long time to talk to someone. No one talked to me, so I parked my car in their lot and left to finish th I went in for a recall issue and waited for a long time to talk to someone. No one talked to me, so I parked my car in their lot and left to finish the rest of my duties for the day I returned later to pick up my car. Again I stood there waiting until an older gentleman told someone to talk to me. "I'll do it as soon as I'm through here" was the response. I don't think this dealership has the personnel to handle the repair customers. The staff looked stressed, maybe they need more support. Also, the last repair I had them do was a botched brake job. My suggestion, drive to another dealer. More

Exceptional sales advisor This was the first car purchase experience (out of many) that I enjoyed from beginning to end. I came in for service, not to buy a car. However, I am This was the first car purchase experience (out of many) that I enjoyed from beginning to end. I came in for service, not to buy a car. However, I am very happy with the outcome of my day and most especially the sales adviser (Randy Wilson) that assisted me was very professional, knowledgeable, friendly and helpful. I would definitely recommend him to family and friends, and I would recommend Honda of Kenosha to anyone in the market of a car. More

Effecient & honest service I live in Ohio but try to schedule my service whenever I'm visiting in Kenosha because of the quality of service. Its worth driving nearly 400 miles I live in Ohio but try to schedule my service whenever I'm visiting in Kenosha because of the quality of service. Its worth driving nearly 400 miles for. More

Staff worked hard to resolve my concerns and issues. I believe the staff is overworked and requires one more person. With that being said it was obvious to me that the staff were exceptional employees f I believe the staff is overworked and requires one more person. With that being said it was obvious to me that the staff were exceptional employees from Joe to Manager to assistants. They were obviously good at multi-tasking and worked tirelessly to provide the best service to all their customers despite the obvious overload. I worked as an ICU nurse and know what its like to multi-task and I didn't get the impression they weren't good at their job its just too much to take on so I believe they deserve an extra person at that empty desk in the service department and you will have a very smooth operating service department with extremely happy customers. My Honda Odyssey looked beautiful and they remedied my initial issue with a very prompt accommodating solution. Happy Honda Owner. More

AUTO BUTLER MAKES IT SHINE BROUGHT THE 2015 MINI VAN IN FOR ITS FIRST AUTO-BUTLER SERVICE AND I AM VERY HAPPY WITH THE RESULTS. IT LOOKS LIKE IT JUST CAME OFF THE SHOW ROOM FLOO BROUGHT THE 2015 MINI VAN IN FOR ITS FIRST AUTO-BUTLER SERVICE AND I AM VERY HAPPY WITH THE RESULTS. IT LOOKS LIKE IT JUST CAME OFF THE SHOW ROOM FLOOR. THANKS HONDA OF KENOSHA FOR A JOB WELL DONE. IT TOOK ABOUT 1 HR AND A HALF AND THE COURTSY CAR DROPPED US OFF AT THE OUTLET MALL SO WE DIDNT HAVE TO SIT AND WAIT AT THE DEALERSHIP. VERY FRIENDLY AND FAST SERVICE.PS... THE SERVICE ADVISOR WAS OUTSTANDING.THANKS JOE More

Art was fantastic My appointment was for an oil change and tire rotation while also inspecting a noise that I have heard in the tire area. I was promptly greeted by Ar My appointment was for an oil change and tire rotation while also inspecting a noise that I have heard in the tire area. I was promptly greeted by Art McKinley with a smile. He was very helpful, honest, and informative! I will keep returning here for repairs/maintenance and would recommend him and Honda of Kenosha to any family and friends. More

Fast, efficient and fair prices! I have purchased many cars here and am always treated like family. Great service! Great service! Great People! Great Store!!! I have purchased many cars here and am always treated like family. Great service! Great service! Great People! Great Store!!! More

Awful We asked if we could get a shuttle to the mall they got us there. It was cold after an hour we wanted to come back. So we called they said they were c We asked if we could get a shuttle to the mall they got us there. It was cold after an hour we wanted to come back. So we called they said they were coming. After 30 min of waiting we called back they said they were coming and we were not far at all from the dealership. Finally after waiting another 30 min they finally came. When we got our car back it was completely DEAD! I could not believe it. Then waiting a few minutes for service they jumped it and it worked. So the reason was because they were running it to long. Terrible. More