3,031 Reviews of Honda of Kenosha - Service Center
Great group. They always go above and beyond to make the process comfortable and easy. Very friendly and informative team. Easy to schedule appointments with lots of time slots. process comfortable and easy. Very friendly and informative team. Easy to schedule appointments with lots of time slots. More
Excellent service. Rodney was great! I came in the day before and it was a 2hr wait for an express oil change. The gentleman made an appointment for me the next day. I came in and I was out in an hour. before and it was a 2hr wait for an express oil change. The gentleman made an appointment for me the next day. I came in and I was out in an hour. More
I was greeted warmly and notified what services were do but wasn’t pressured to complete them. I really appreciate the low pressure atmosphere. Thank you but wasn’t pressured to complete them. I really appreciate the low pressure atmosphere. Thank you More
Fast friendly service as always. Very thorough at explaining what was being checked at my oil change and what services are suggested. Very pleasant to deal with explaining what was being checked at my oil change and what services are suggested. Very pleasant to deal with More
We like the friendly atmosphere here; as well as the fact they do not high pressure you. Rather, they explain why a service is recommended and explain the degree of urgency. It was a little hard to make th they do not high pressure you. Rather, they explain why a service is recommended and explain the degree of urgency. It was a little hard to make the appointment as transfer from main answer to service appointment area didn't work (on hold 15 min then disconnected.. calked again on hold 9 min., then called and asked her to transfer me directly to Joe. Also, were really busy when we arrived for service. Had to wait to get into garage.. Popular place. More
I thought Gina was very helpful since I told her I’m on a budget, she gave me an estimate so I can decide what service need priority attention. She was nice and professional. budget, she gave me an estimate so I can decide what service need priority attention. She was nice and professional. More
Just there for an oil change, and got really good information about what else needed doing, but without the hard sell. It makes me more likely to do business with Honda, and Honda of Kenosha for othe information about what else needed doing, but without the hard sell. It makes me more likely to do business with Honda, and Honda of Kenosha for other needs. More
I had a very good experience at the service desk Joel was pleasant told me all about what you were going to do and very professional way Had a good experience at the service desk Joel is a very good pleasant told me all about what you were going to do and very professional way Had a good experience at the service desk Joel is a very good job he told me what they're going to do and how long it would take and he called me on ti me More
was very good however the e-price I found online for the part and installation was not the same as the install price at the shop. It was like over $30 more. The service rep said to me where did you see that part and installation was not the same as the install price at the shop. It was like over $30 more. The service rep said to me where did you see that. I stated on your web site!I had to physically show him on the computer what the price was. A lady service rep came over to look because she did not believe me.Then I was told that it was tax and shop supplies. However, it was a kit that I bought from their parts department and no new shop supplies I guess I paid for them anyhow I guess.The mud guards were put on nicely and a reasonable amount of time. More