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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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April 02, 2021

Great group. They always go above and beyond to make the process comfortable and easy. Very friendly and informative team. Easy to schedule appointments with lots of time slots. More

by Shentta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 04, 2021 -

Honda of Kenosha responded

Shenetta, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Marc were able to help, and we hope to see you again!

April 02, 2021

Excellent service. Rodney was great! I came in the day before and it was a 2hr wait for an express oil change. The gentleman made an appointment for me the next day. I came in and I was out in an hour. More

by tnigro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2021

I was greeted warmly and notified what services were do but wasn’t pressured to complete them. I really appreciate the low pressure atmosphere. Thank you More

by blakeap2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 01, 2021 -

Honda of Kenosha responded

Thank you, Blake, for taking the time to leave us this fabulous, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

April 01, 2021

Gina was awesome! She went out of her way to make sure my phone got back to me and my car was serviced properly. I would ask fo her again! More

by rhartnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 01, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gina to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. We're always happy to help.

March 31, 2021

Fast friendly service as always. Very thorough at explaining what was being checked at my oil change and what services are suggested. Very pleasant to deal with More

by jori_bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Mar 31, 2021 -

Honda of Kenosha responded

Jori, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2021

We like the friendly atmosphere here; as well as the fact they do not high pressure you. Rather, they explain why a service is recommended and explain the degree of urgency. It was a little hard to make th More

by noster965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Honda of Kenosha responded

Thank you for your honest review. We apologize for the phone issues and thank you for your patience. It's great to hear that Joe was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 30, 2021

I thought Gina was very helpful since I told her I’m on a budget, she gave me an estimate so I can decide what service need priority attention. She was nice and professional. More

by GHEELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 30, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Gina. We're glad to hear she delivered such a great experience!

March 30, 2021

Just there for an oil change, and got really good information about what else needed doing, but without the hard sell. It makes me more likely to do business with Honda, and Honda of Kenosha for othe More

by davidgarcia0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Mar 31, 2021 -

Honda of Kenosha responded

Thank you so much, David, for your kind words for our service department, and for taking the time to leave us this wonderful feedback! We look forward to your continued business!

March 30, 2021

I had a very good experience at the service desk Joel was pleasant told me all about what you were going to do and very professional way Had a good experience at the service desk Joel is a very good More

by WDIXON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Honda of Kenosha responded

We are very happy to hear that Joel and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2021

was very good however the e-price I found online for the part and installation was not the same as the install price at the shop. It was like over $30 more. The service rep said to me where did you see that More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Mar 29, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. We appreciate your business, Scott!

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