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Honda of Lisle
Lisle, IL
5,674 Reviews
Honda of Lisle has the Honda car, truck or SUV you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications, Honda of Lisle is the Chicago area's most respected Honda dealer. Our mission is to make every customer a customer for life by consistently providing world-class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new Honda and used car dealership in Lisle, IL. Visit us today and take a test drive in your dream Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,674 reviews
December 02, 2013
Our experience at The Honda Superstore of Lisle was the worst experience we've ever had. It first entailed emailing a request for a quote which Darrell Simmons was so speedy to send out. It was the highe worst experience we've ever had. It first entailed emailing a request for a quote which Darrell Simmons was so speedy to send out. It was the highest quote in 6 dealerships but since we only live a few blocks from them we decided to go in anyways. Then we got to meet Mark Petersen. What a joy it was working with Mark as he talked down to us and all but made fun of our buying method. Who doesn't shop on the internet for such a large purchase now a days?!? He acted like we were the only ones that did this and that the internet pricing was just a starting point. What BS!! After about an hour of dealing with this kid that was labeled as a manager we then were introduced to Vic Vibhakar. Another bright and shining star of the Honda line-up. After he informed us that we would qualify for an 8% loan and an exteneded warranty for $1500 our payment would superseed $700. Unbelieveable! It just so happens we pre-applied for a loan and got 1.9% APR and secured an extended warranty for $600 elsewhere. Not only that we found out that the warranty that Mr. Vibhakar had given us was only good at their dealership. What good is that if we're out of town or worse yet, out of state! I guess only good if we break down a few miles from their dealership. After this entire ordeal we asked to see a higher up manager. We were told that the general manager was Jeff Carr and that he was busy so couldn't talk to us. Mmm? After what seemed like hours we were walking around and looked into the managers office which they all seemed to go we notice a manager that seemed to be in charge since everyone consulted with him. Was this the ever so busy Jeff Carr? As he busily pounded away at his computer which I guess was more important than talking to a local customer that was tryiing to buy a car? Guess not. We left The Honda of Lisle Superstore absolutely in awe in the way that we were treated. We went the same day to Valley Honda not more than 20 minutes away and walked in and bought our new car. Not a problem in the world there. Not only was it extremely easy to buy the car we got it for under $400 a month which no one has to be a mathmatician, beats $800!!! Valley Honda was clean, had tons of amenities like starbucks coffee and laptops to use. Not to mention like their 3 dozen apple Mac computers in their computer waiting room. We learned our lesson. Drive a little farther and there is a much better deal at Valley Honda. And they treat you with respect and make the whole buying process easy and actually fun. More
by smfamily
Employees Worked With
Jeff Carr, Mark Petersen, Vic Vibhakar
November 28, 2013
Overall my experience was positive. We had a minor hiccup when they priced out our trade-in but at the end it all worked out fine. I requested quotes for 2014 Honda Odyssey Touring Elite from multiple dealer when they priced out our trade-in but at the end it all worked out fine. I requested quotes for 2014 Honda Odyssey Touring Elite from multiple dealerships. The quote that Honda of Lisle sent me was for the exact model including all the accessories I wanted. Other dealerships initially sent me a lower quote and later when I made an inquiry they told me that there was a mistake and the price that I was quoted for was for either 2013 model or 2014 Touring. More
by Itscan
November 25, 2013
Jessica was wonderful in getting the whole process going. She was responsive, professional and brought a personal touch to the experience. Heri was just great during our appointment and the whole purchasin She was responsive, professional and brought a personal touch to the experience. Heri was just great during our appointment and the whole purchasing process. He was professional, knowledgeable and patient throughout the entire time. He made sure I knew everything about the car and did not pressure me in the least. I would definitely recommend these two individuals at this dealership to guide you honestly and professionally through the process of purchasing a car. More
by jlk5844
Employees Worked With
November 23, 2013
I found the dealership very friendly and courteous. Debbie explained everything satisfactorily and spent a lot of time with me and I didn't feel rushed at all. Overall it was a very good experience. Debbie explained everything satisfactorily and spent a lot of time with me and I didn't feel rushed at all. Overall it was a very good experience. More
by grieth
Employees Worked With
November 22, 2013
Mike was great! Definitely highly recommend Honda of lisle to anyone interested in purchasing a car. It was a no pressure environment and I definitely felt like all the sales consultants were on my side lisle to anyone interested in purchasing a car. It was a no pressure environment and I definitely felt like all the sales consultants were on my side. More
by Geniax3
Employees Worked With
Mike Mendoza
November 22, 2013
What a pleasant change after coming from another Honda dealer that wasted our time and gave us the run around. Lisle was willing to work with our target price and also negotiate on the trade-in. Heri wa dealer that wasted our time and gave us the run around. Lisle was willing to work with our target price and also negotiate on the trade-in. Heri was friendly and went out of his way to explain the features of the car, even after the store closed. He even came back after we realized we left something important in our trade-in. Would highly recommend Lisle Honda and Heri. More
by emx2500
November 21, 2013
Experience with this dealership was wonderful; the entire staff was friendly and at ease, and our transaction was made with zero anxiety. There was no rush to make a sale, all of my questions were answered staff was friendly and at ease, and our transaction was made with zero anxiety. There was no rush to make a sale, all of my questions were answered clearly, and the actual negotiation was straightforward and comfortable. More
by gpitsilos
Employees Worked With
Jennifer Holish
November 20, 2013
I was able to make my decision in about an hour and a half, including the test drive. Scott was friendly without being pushy, well informed, got answers from his sales manager with a speed I am unused to half, including the test drive. Scott was friendly without being pushy, well informed, got answers from his sales manager with a speed I am unused to seeing -- and they provided me with the car I wanted at the price I needed. This is a great group and Scott is a great guy! More
by SandyMcLain
Employees Worked With
November 20, 2013
He was very very nice and helped us. He had amazing manners. He was quick and did not make us wait longer than we would have too. I recommend him to anyone who comes by the dealership. Amazing service. manners. He was quick and did not make us wait longer than we would have too. I recommend him to anyone who comes by the dealership. Amazing service. More
by Gurmeet
Employees Worked With
November 20, 2013
Scott Heger made buying a new Honda an incredibly enjoyable and easy experience for my wife and me. Scott listened to and understood my needs, and then, from the HUGE in stock inventory, he was able enjoyable and easy experience for my wife and me. Scott listened to and understood my needs, and then, from the HUGE in stock inventory, he was able to find the EXACT car I wanted. It had to be “sporty”, black with black interior, moon roof, low mileage and within my budget. 3 visits and two test drives later, our decision was made – a sleek, black on black, 2012 Certified Honda CIVIC SI! Kevin, the used car sales manager actually offered me MORE than I had expected for my trade in! There was no big hassling, “games”, going back and forth or hidden fees. Vic, in finance, was well prepared and carefully explained the warranties, & made the paperwork quick and easy for us to fill out and to understand. The owning of a Lisle Honda did not end once we left the dealership – Scott continued to stay in touch as promised to make sure that we were pleased and offered for me to stop in anytime I had a question, a concern or just to visit. Recently, I stopped by to have another key made by Phil in the service department. When my car was returned, it had been washed and vacuumed! I will be taking advantage of their free, monthly, ongoing “new owners” workshop this coming Tuesday night. The dealership is happy, clean, spacious and welcoming. Each and every person that I encountered has treated me as a valued guest and not just a possible customer. Not only would I recommend the Honda Superstore of Lisle to my friends and family, - I already have and will continue to do so! More
by joeeddy
