Honda of Lisle - Service Center

Carrie was very helpful and followed up on all questions in a very timely manner. She has great customer service skills. Thank you Carrie for all your help. The only negative was the prices were very h in a very timely manner. She has great customer service skills. Thank you Carrie for all your help. The only negative was the prices were very high. We only had half the work done at the dealership because we were able to take it somehwere else to get the rest of the work done in half the cost. More

My experience with this dealership reflects the Honda reputation of high value at reasonable, fair costs. We have purchased and serviced 2 Hondas here the past 5 yrs and the place is simply light years f reputation of high value at reasonable, fair costs. We have purchased and serviced 2 Hondas here the past 5 yrs and the place is simply light years from the 2000 era when shopping for a CIVIC i encountered little interest from the salesforce, and was not offered a test drive despite my expressed interest in a Honda. Saturn at the time was enjoying a good reputation and I purchased a 2000 Sl2 Sedan, I still have. A good car, too but fit/finish not the same and lacked the great handling of the CIVICs. My 1980 Accord, 1991 Civic, 2009 Civic and 2010 CRV are among my best vehicles owned and I now at am a point that I am unlikely to view another brand but rather find the Honda that fits my budget. I would definitely start with this dealership. I just wish I could afford a Honda motorcycle, too...... More

Had an urgent need as my brake lights stopped working on my '99 Accord. It was a quick, easy and relatively inexpensive fix that was handled in a matter of a couple of hours with no previous appt in the ev my '99 Accord. It was a quick, easy and relatively inexpensive fix that was handled in a matter of a couple of hours with no previous appt in the evening. Excellent fast, friendly, professional and efficient service by Carrie Adams and evening mechanic(s). Like the female diversity in the service dept - keep it up Honda of Lisle! More

I had the $21.98 a service coupon for express oil and filter change & Tire Rotation from their website good thru 3/15/2013. So the price was Great. This car turns 5 years old tomorrow with just short of filter change & Tire Rotation from their website good thru 3/15/2013. So the price was Great. This car turns 5 years old tomorrow with just short of 200K with all the service done by Honda of Lisle. I bought this 2008 Fit from Honda of Lisle because the 1993 Del Sol had 318K (serviced by these Guys) for the 15 years before. I have nothing but good things to say about the service I've received from Mike and the Staff. More

Made appointment 8:00AM, 10/10/2012, to have my car serviced. Bob didn't get back to me about what needed to be done until, 9:45AM. The reason I made the appointment in the first place was because, I t serviced. Bob didn't get back to me about what needed to be done until, 9:45AM. The reason I made the appointment in the first place was because, I thought I would get faster service. He told me, He was talking to another customer for 40 minutes, and I had to wait. What kind of service is this? If this is the service you provide, I will not buy another car at your dealership. I have had my Pilot serviced only at your store and never have been impressed. You lose twice, car and service work. More

I have 2008 Honda Odyssey EX-L. Recently, its back door had problem to hold on when it was opened. I checked Honda web site and found Honda had recall for 2008/2009 Odyssey on EX-L, which is for the exactl had problem to hold on when it was opened. I checked Honda web site and found Honda had recall for 2008/2009 Odyssey on EX-L, which is for the exactly problem. But Lisle Dealership claimed my van's problem can't be covered by recall. They claimed the recall was about power door, even they agreed it was the exactly same problem. I was not happy that I had to pay $130 to get the exact problem fixed on the exact same model of the recall. The stuff in Lisle dealership took it very personal. I had waited for more than 40 minutes to pick up my van. When I tried to mention my case to their manager, he was extremely rude. I will report my case to Honda Corporation and will never go to Lisle Honda dealership for any service. More

Great Dealer ever. Sales service, car delivery, follow up, discuont coupons for car service, all great!, Price Ok. No pushy on optionals and extra warranty. It is overstanding compare to other Honda Deale up, discuont coupons for car service, all great!, Price Ok. No pushy on optionals and extra warranty. It is overstanding compare to other Honda Dealers. More

During a recent visit for oil change they broke my air During a recent visit for oil change they broke my air filter housing but never admitted. After the oil change the guy went through the list for f During a recent visit for oil change they broke my air filter housing but never admitted. After the oil change the guy went through the list for few minutes...all the good stuff, fluids are good, tires are good , your van has been vacuumed and we did a complimentary wash....blah..blah.....at the end oh.....one more thing..... you need to take care of your air filter housing, it is broken. When I opened the hood, I can tell.....someone while struggling with rusted screw broke the housing from the edge, and it is screaming fresh....... I was sure it was not there before....I told the guy, I can understand, it could have been accidental, technician did not mean to break it, I am ready to bear the brunt, but at least as a customer I should be told the fact. One more thing ! when i looked at the dust van, I said to myself did they really washed it, I heard him saying...! sorry we did not wash it we can wash it now ! similar thing happened on last visit, I asked them to change the wiper blades during oil change. Drove few miles out of dealership, turned on wiper......broken rubber hanging in there on windshield.....drove back....and was told we can do it now ! More