Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of New Rochelle
New Rochelle, NY
2,390 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,390 reviews
April 24, 2026
Brought my car in for service after recovering my car from being stolen. Car was returned with scratches on the passenger side of the vehicle after the service team fixed the locks on my vehicle. When I from being stolen. Car was returned with scratches on the passenger side of the vehicle after the service team fixed the locks on my vehicle. When I spoke to the service manager he was argumentative and did not provide a solution. A few hours after leaving Honda, I was alerted that there was an airtag tracking me from 10:30am (when I arrived to get my vehicle from Honda of new rochelle). Someone from the service department placed an airtag in my car after servicing the car. I will not be returning to Honda to get any services for my car. I do not trust them nor do I feel safe. After my Lease i will never purchase a car from Honda of New rochelle again. Ive been with Honda for 7 years now. And this experience has truly been so disappointing. More
by Terry Champ
April 20, 2026
After some initial problems trying to put down a deposit to hold the car for a day until I could come test drive, Javier Figueroa finally facilitated that with a credit card. Then dealing with salesperson A to hold the car for a day until I could come test drive, Javier Figueroa finally facilitated that with a credit card. Then dealing with salesperson Alan Cervantes was pretty straightforward. He was knowledgeable and helpful. Compared to other used car dealers they offered a low doc fee of $175. My only criticism is that some minor paint and plastic scratches and a nick on a tire sidewall could have been disclosed on the listing, but Alan did have it detailed which took care of most of the scratches and the tire nick. Overall I was very happy with the car, and the price! More
by Michael
April 06, 2026
Very efficient and professional. I’d buy 10 cars from him. He was very encouraging and helpful with my many questions and concerns. I wasn’t optimistic on entering , however I left w I’d buy 10 cars from him. He was very encouraging and helpful with my many questions and concerns. I wasn’t optimistic on entering , however I left with a vehicle all because of Carl Reid! Thank you sir! More
by Pblint60
Employees Worked With
March 28, 2026
5 stars made it simple and easy. Smooth ask for Alan C will be back Smooth ask for Alan C will be back More
by JINFANTE02
March 04, 2026
This salesperson was knowledgeable, pleasant and very friendly. She was extremely helpful as well. She was very competent about the merchandise. friendly. She was extremely helpful as well. She was very competent about the merchandise. More
by Claudette_lamelle
Employees Worked With
February 28, 2026
easy to work with Ala C was the best. smooth transaction with a new car same day smooth transaction with a new car same day More
by skye120497
February 19, 2026
Alan was very helpful with the purchase of my new car and the trade in of my old car. He made the whole process quite easy. the trade in of my old car. He made the whole process quite easy. More
by mlgp2006
Employees Worked With
February 19, 2026
Dealership is relentlessly aggressive. After looking at a car, we agreed that I would contact them in a week. Instead, I received 8 calls and text messages over the next 2 days. In each ca After looking at a car, we agreed that I would contact them in a week. Instead, I received 8 calls and text messages over the next 2 days. In each case, I asked that they stop bothering me. On the last call, I said that I would not buy a car from them. After I hung up, the dealer called me 3 more times in a row. Do not give them you phone number - you will regret it!! More
by Honda
Employees Worked With
February 19, 2026
The best service from Dejon to Willie I've have felt I've been treated fairly and always with a friendly polite manner. Use them exclusively and would recommend without hesitation been treated fairly and always with a friendly polite manner. Use them exclusively and would recommend without hesitation More
by Blprotass
Employees Worked With
Willie Dejohn
February 13, 2026
My family and I had one of the best car buying experience, from the moment we walked in a sales associate introduced himself as Chris Volato. He was very polite, attentive and patient as we expres experience, from the moment we walked in a sales associate introduced himself as Chris Volato. He was very polite, attentive and patient as we express what we were looking for. With his help we finally decided on a car my son would like, While we waited for the processing of the necessary paperwork Chris along with his manager Joe Kundrat made us feel quite at home.. We left feeling very satisfied, my son was super excited. Thanks to the entire team including finance you guys sure delivered professional quality service. More
by Clarkekaren41
Employees Worked With
Christopher Vilato
