Honda of Ocala

Excellent customer service Alex was wonderful. Steve the manager worked some magic with the numbers thank you guys!! The service department made an extra key with no hassles Alex was wonderful. Steve the manager worked some magic with the numbers thank you guys!! The service department made an extra key with no hassles More

Great job! Efficient and up to date teck stuff was explained to us carefully. We still have questions that pop up daily but we will call for help as needed. Efficient and up to date teck stuff was explained to us carefully. We still have questions that pop up daily but we will call for help as needed. Larry Lopez was well informed in all aspects of the transaction! More

Great experience! So happy with my new Honda Pilot. Thank you to Nick and Andrew for the wonderful experience. Proud new car owner, who left with a smile on her face. So happy with my new Honda Pilot. Thank you to Nick and Andrew for the wonderful experience. Proud new car owner, who left with a smile on her face. More

20 year 200K mile warranty is a joke The warranty will be voided for any simple thing from rotating tires to air filters that you were told it was ok by someone else servicing the auto It The warranty will be voided for any simple thing from rotating tires to air filters that you were told it was ok by someone else servicing the auto Its a come on so you pay the high price dealers charge for their service More

Terrible First Car Buying Experience Larry Lopez was my salesperson and he was so unprofessional. He was extremely rude and disrespectful. His attitude was that he knew it ALL, and the cu Larry Lopez was my salesperson and he was so unprofessional. He was extremely rude and disrespectful. His attitude was that he knew it ALL, and the customer was beneath him. He wasn’t knowledgeable about the car I planned on purchasing and acted as though I was bothering him for asking questions. What a joke! I eventually got fed up with his nasty attitude, that I just up and walked away. So unfortunate, I went into the dealership happy to buy a new car and Larry destroyed that. I will be reporting him to Corporate. Spoke to Jason Saez about an issue I had and he could care less to rectify it. He didn’t care about my concerns and was more focused on eating. For a manager, and the face of Honda, he made a horrible first impression. So unprofessional. He doesn’t care to put the customer first. I will also be reporting him to Corporate. Overall, I had a terrible experience at this dealership. They spoke highly about their “awards” for providing excellent customer service, but failed to deliver just that. Luckily, I went to another dealership and got the deal of a lifetime and The customer service was top notch. The Honda name was definitely redeemed and I could not be happier. I hope that if Larry and Justin are reading this, they take this seriously and do better. You don’t know what people are going through in their lives and a little kindness goes a long way. Don’t forget the importance of the positions you hold and the impact you can make in your customers lives. More

Service was great and could not be happier. I mentioned this before,my wife passed away when I bought my previous car a Chevrolet Trax with 4400 miles on it.It was like brand new but only got $1 I mentioned this before,my wife passed away when I bought my previous car a Chevrolet Trax with 4400 miles on it.It was like brand new but only got $14000 for it.Then the last person I dealt with was a fast talker.I am 89 and went from owing $22000 to $38000 that is my only beef.Someone never told me this will be out of your range so my car payment went from $368.00 to $629.00 a month I would like to know what percentige I am being charged.I love the car but not the payments I have to make. More

excelent service Just went in for an oil change and an alignment, was taken care of very nicely, Andrew Vislowsky did a good job and I will continue to patronize this Just went in for an oil change and an alignment, was taken care of very nicely, Andrew Vislowsky did a good job and I will continue to patronize this establishment More

Excellent, Courteous, and Professional Service It was time to buy a newer Honda. Jason Cline in sales gave excellent service. With going from an older Honda w/o any extra features to a 2018 Hybri It was time to buy a newer Honda. Jason Cline in sales gave excellent service. With going from an older Honda w/o any extra features to a 2018 Hybrid loaded with them, he made sure all questions or concerns of mine were answered and addressed. He was patient with me and I was highly treated with respect. More

Amazing experience My family was in desperate need of a new van and Honda of Ocala delivered. My father recently passed which is what brought my family to the Ocala area My family was in desperate need of a new van and Honda of Ocala delivered. My father recently passed which is what brought my family to the Ocala area. I could not have asked for a more supportive and hardworking team. Mike Lehman was kind and compassionate. I truly felt his strong desire to provide a better vehicle for my family. His caring heart was evident in every aspect of the sale our vehicle. From the bottom of my heart, I truly appreciate all Honda of Ocala and Mike did for my family. You guys are incredible! You brought joy and an ease of mind during one of the most tumultuous times in my life. Thank you is insufficient!! More

In and out on a Sunday Kevin Cash, you made it very easy to find the right car. We went in search of a late model Honda Civic and found a 2016 Civic LX that will be per Kevin Cash, you made it very easy to find the right car. We went in search of a late model Honda Civic and found a 2016 Civic LX that will be perfect for a gift for relatives. An elderly couple in their 80's up in North Carolina. The perfect car with a lifetime warranty on the motor and transmission. We have already notified them that we will bring the car up to them directly after Thanksgiving. The perfect car @ the Perfect price. Thank You More