
Honda of Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing and very experienced. Rewarding Christian Calle was very experienced and knowledgeable when I walked in. He was kind and acceptionally personable. He knew exactly what I was looking Christian Calle was very experienced and knowledgeable when I walked in. He was kind and acceptionally personable. He knew exactly what I was looking for and I haven't experienced a dealer knowing that information with the past three cars I have leased/ financed. I wouldn't want to go to any other dealership or another person than this kind gentleman. I'm am extremely happy and proud of the experience I have received, beyond words. More
Harry the "salesman" I went to Honda of Ocala on Saturday, 8/6/16 and will never go again. I am a 25 year old female with an 8 month old son, and my 16yo sister was with m I went to Honda of Ocala on Saturday, 8/6/16 and will never go again. I am a 25 year old female with an 8 month old son, and my 16yo sister was with me. We went in to compare the Accord and the Civic to figure out what I want next. The "salesman" Harry, was putting balloons on the cars out front and when we pulled up he did not greet us, just turned around and walked inside. He was very snippy and short, basically making me feel like I had no business being there, probably assuming I'm young and cannot afford a new car. Meanwhile my current car is a 2015 Jeep Patriot, High Altitude Edition which I am 6k upside down in right now. Harry did not even attempt to sell me a car, nor did he ask how much of a down payment I would be putting down ($5,000 to cover the negative). He was a complete rude person and I left feeling embarrassed and disappointed. I have NEVER met a car salesperson who hasn't tried to sell me a car, and I have had 5 new cars since I was 16, a great credit score and money to pay for them. Long story even longer- I will NOT be purchasing a vehicle from Honda of Ocala if this is how their salespeople treat potential customers. More
"Super service " The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. A The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. As a widow, I know that they will be straight with me regarding any repairs that may be needed and not do more than is necessary. More
Great dealership! The whole transaction took place very fast. We took a test drive, liked the vehicle, haggled a little with the price and were on our way. We didn't ha The whole transaction took place very fast. We took a test drive, liked the vehicle, haggled a little with the price and were on our way. We didn't have to come back the next day with the title of the vehicle we traded. We simply mailed it. More
Worst dealership experience of my life/left mortified My husband and I went into this dealership on a Sunday afternoon in hopes of purchasing an Accord or CRV. The test drives were very awkward because o My husband and I went into this dealership on a Sunday afternoon in hopes of purchasing an Accord or CRV. The test drives were very awkward because our salesman, Harry, barely spoke. We had to ask him questions about the car because he wasn't informing us about any if the features. Regardless, we knew that we wanted the Accord. We went in to talk numbers and discuss the trade in value of our Jeep Wrangler. The dreaded, "negotiations" started and it was not going well at all. Harry told us in the parking lot that he knows for a fact that he could take $3,000 right off the top of the sticker price and none of his offers came close. To add to that, they weren't giving us anything close to what the value of our Jeep was. I told Harry that either they needed to pay more for the Jeep or they needed to charge less for the Accord, but one of those numbers had to change. As soon as I said that, the manager, Rick, walked by and burst out laughing and said in a mocking voice, "One of those numbers has to change!" then burst out laughing and walked away. My mouth dropped onto Harrys desk and I said, "Is that how your managers treats your clients?". Harry said, "don't worry about him, he's just an xxxxxxx". My husband stood up and said that we were done there and would be leaving. I told Harry that I was sorry that he had to work for such an xxxxxxx but we would not be making a deal with any of those people. Harry was mortified that his manager acted the way that he did and he started to scurry to make a deal with us. At this point, none of the deals they had given us were good and to be made fun of by a manager just ensured us that this was not the place we wanted to make our purchase. I tried not to go by the terrible reviews I read about this dealership when we decided to go here, but they were all confirmed after we wasted 3 hours there yesterday. We are going to Leesburg Honda to purchase the same exact car for a much better price! More
New car Fast service was excellent. I will go back to him. Fast Car Service there again. I will definitely go back for the car washes. They even offered me Fast service was excellent. I will go back to him. Fast Car Service there again. I will definitely go back for the car washes. They even offered me breakfast vouchers. More
Awesome experience Frank worked with me untill i was completely satisfied. Love my new car as well as my overall experience. Definitely recommend these guys. They wont q Frank worked with me untill i was completely satisfied. Love my new car as well as my overall experience. Definitely recommend these guys. They wont quit until they know that you're happy with the best deal possible. More
Unexpected purchase of new (2016) Honda CRV Started as just a visit for some routine maintenance on our 2013 Honda CRV... Ended up having a very pleasant experience dealing with two sales sta Started as just a visit for some routine maintenance on our 2013 Honda CRV... Ended up having a very pleasant experience dealing with two sales staff members in Frank Gaglione and Christian Calle discussing trade options for a new CRV. My wife and I were not pressured to a point where it was uncomfortable or awkward in any way. Thought the entire sales team did everything they could to get us a bottom line price that met our satisfaction. Papers were signed and out the door we went in our new 2016 Honda CRV EX !!! One of our better experiences with car dealerships and will definitely consider Honda of Ocala again when ready for our next vehicle. More
Great experience Friendly, helpful and plain upfront people to deal with. They went the extra mile..I would not hesitate to recommend this dealership to others. Mike L Friendly, helpful and plain upfront people to deal with. They went the extra mile..I would not hesitate to recommend this dealership to others. Mike Lehman was a class act. More
Great Customer Care I had done my homework when I began my journey in purchasing a new car. I had been to several dealerships and looked at MANY cars. I was looking for I had done my homework when I began my journey in purchasing a new car. I had been to several dealerships and looked at MANY cars. I was looking for a good pre-owned car and Honda of Ocala had the best selection of what I was looking for.I was not buying on my first visit and came back a few times- each time,Frank Gaglione was just so wonderful helping me find what I needed and within the price I could afford. The thing I appreciated the most from him was that on my first visit I mentioned I was beginning my search and I travel a lot and to please not call until I returned, and he respected my wishes. No other dealership had that respect. Thank you Frank! That sealed the deal for me to buy from Honda of Ocala. I was grateful what they were able to give me for my trade-in, as they bent over backwards to help make things work for me. Overall, a great experience! ....If you want to enjoy choosing your new vehicle, go see Frank and shop at Honda of Ocala! More