Honda of Ocala

service with a smile Kristen greeted me first thing in the morning with a warm welcoming smile. and she was able to get the information needed quickly and my car in the se Kristen greeted me first thing in the morning with a warm welcoming smile. and she was able to get the information needed quickly and my car in the service shop. More

Caring Service Advisor makes the visit painless Doug is the type of Service Advisor that you hope for when you make an appointment at a service center. I brought my wife's Pilot in because the "Ser Doug is the type of Service Advisor that you hope for when you make an appointment at a service center. I brought my wife's Pilot in because the "Service Due" light came on indicating that she needed an oil change, and filter changes. Doug reviewed my service records and advised me that, since I had changed the filters not that long ago, it was not needed again and sent my car back for an oil change and tire rotation, already saving me needless expense. While the car was on the lift, Doug tracked me down and informed me that there was another problem with my car but that the problem had been realized by Honda and they had extended the warranty on it. Doug explained that the problem could be repaired, at Honda's expense, while my car was on the lift. Unlike many service advisors that I have dealt with at other dealerships, Doug had my benefit in mind and was not just trying to sell service that wasn't needed and pointed out repair possibilities that I had not heard about that cost me nothing. I find Doug to be a caring and friendly individual who does his job in a most professional manner while still projecting the best image of the dealership. Doug is, indeed, an asset for this dealership. More

good service I like every thing y'all do and the way it is handle. There is never a panic. Chris my rep kept me info of the time needed to complete the work. I like every thing y'all do and the way it is handle. There is never a panic. Chris my rep kept me info of the time needed to complete the work. More

Love my service adviser! Always professional, efficient, friendly and I trust my service adviser. Kristen Lewter has always had my best interest at heart, is respectful of my Always professional, efficient, friendly and I trust my service adviser. Kristen Lewter has always had my best interest at heart, is respectful of my time and keeps me informed as to the service needed on my car. More

Great service team Your service team, especially Rob Young, are a tremendous asset to your Honda dealership. With those exasperating recalls, this is a very trying time. Your service team, especially Rob Young, are a tremendous asset to your Honda dealership. With those exasperating recalls, this is a very trying time. My visit was for maintenance and not due to a recall. More

Awesome people and service department This was by far the best experience I have ever had at a dealership. From the time I bought the car from Chris Rodman he is awesome to my new service This was by far the best experience I have ever had at a dealership. From the time I bought the car from Chris Rodman he is awesome to my new service advisor Rob Young. Everybody was very friendly nice the service was fast I got to watch a movie and eat breakfast. You are treated like family there More

Aimed to please & Hit the mark! The entire team was outstanding - friendly, professional and down to earth. Harry Vasquez patiently guided us as we looked around - I always have a The entire team was outstanding - friendly, professional and down to earth. Harry Vasquez patiently guided us as we looked around - I always have a lot of questions and he answered each and every one. Harry even met with us for over an hour the next day following our purchase to give us a personal inservice on using the audio and navigation system. There was no pressure during our visit - the product sold itself!!! Kenny Daniels, Harry and Joe Cabrera have thus far made sure that we are pleased with our lovely new vehicle (2016 CRV) and we feel confident in their future assistance as we maintain our car. More

Professionalism I am writing this review to let everyone know about how Mike Lehman goes the extra mile in all that he does. He is a an asset to Honda of Ocala and th I am writing this review to let everyone know about how Mike Lehman goes the extra mile in all that he does. He is a an asset to Honda of Ocala and the Honda Corporation. His professionalism and ability to put the customer at ease is very refreshing in today's fast paced society. From the time I came to Honda of Ocala Mike exceeded my expectations and is a exemplary salesman. We initially were introduced to Honda of Ocala when we met Mike who set us up to see cars with Frank on our first visit. Frank explained the diffference between the Accord and CR-V and what equipment was standard. He also tried and did meet our needs. Everything was explained throughly! On our next visit we took a test drive and knew we needed a Honda! Mike and Frank made sure that the delivery of the car went as smooth as possible. Mike and Frank are absolutely A++++++++++++ Kristen in Service made sure that the tinting of the windows and tire dressing was completed in a timely and correct manner. She also let us know that if we needed anything at all do not hesitate to call Honda of Ocala. The day after our tinting was completed we received a follow-up phone call to make sure that wee were satisfied. Thank you Kristen! So in summary, there is not one thing wrong with Honda of Ocala. They are just perfect and exceeded all expectations!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Well taken care of. We feel like we were well taken care of every step of the way. Michael has continued to reach out to us to make sure everything is okay and offered t We feel like we were well taken care of every step of the way. Michael has continued to reach out to us to make sure everything is okay and offered to help in any way he can. More

Great Service Honda always gives me prompt, courteous service. Chris Hansen is great to work with. He always remembers me. He gives me great advice. I also like Honda always gives me prompt, courteous service. Chris Hansen is great to work with. He always remembers me. He gives me great advice. I also like the lunch served free while I wait. More