Honda of Staten Island

Bait and switch more than any other dealership I visited Honda of Staten Island on 02/12/2017 around 11:30 AM. I sat down with a sales person about leasing a 2017 Honda CR-V EX, we negotiated a pri I visited Honda of Staten Island on 02/12/2017 around 11:30 AM. I sat down with a sales person about leasing a 2017 Honda CR-V EX, we negotiated a price and moved forward to the other steps. Shortly, the sales person came back and told me the Sales Manager made a mistake and the number we had agreed on was for a 2016 model. This was the 1st RED FLAG I experienced. However, since I needed the car ASAP, I politely renegotiated for a "2017" model. Once again, we agreed on a price. Then came the Finance part. I was told I am not being approved for credit even though I have a 700 credit score. This was the 2nd RED FLAG. Even though this was fishy news for me, I offered to apply for credit with a co-signer. They came back saying they are not getting a response from the bank since its Sunday thus they will get everything done on Monday after which I can go and pick-up the car. They also asked me to leave a $400 deposit, which I did. I called them on Monday to follow-up and received unclear response. They said I can't come to pick-up the car on Monday, but I will defi get my car on Tuesday. I called Tuesday and the same was told to me. Thus, on Wednesday I physically visited the dealership after work in order to find out exactly what is happening. They said they "TRIED" to get me approved with the co-signer but I wasn't approved either. And in order to get me approved they will have to use Honda's financing, "but since Honda has higher rates" it is going to increase my monthly payment by $100. This was the 3rd RED FLAG and I couldn't take it anymore. Knowing Honda's financing is more lenient than other lenders. Pretty much, they baited and switched on me several times. They gave me a price and after that tried their best to hike up the monthly payment as much as they could. Instead of dealing with their BS. I went across to Nissan and got myself a 2017 Nissan Rogue S (AWD) for $179 ($0 down) a month and drove away with my car. Honda of Staten Island is full with highly unprofessional and unethical staff. I sat down with 2 Finance Managers, Faisal and Adrian Smith. I know dealerships try their best to make as much profit as they can but Honda of Staten Island is incorporating highly unprofessional and unethical schemes in order to get customers to pay more for their cars. They are taking a bit too much liberty for being the only Honda dealership in Staten Island. I would rather go to Brooklyn or NJ, but will never or advise anyone else to go to Honda of Staten Island. Its been 3 days and the deposit hasn't been returned to my account either. More

Good Deal Got what i wanted. Sale's time was as short as possible. Took around couple of hours to complete deal and get car out of dealership. Arkady and Izzy w Got what i wanted. Sale's time was as short as possible. Took around couple of hours to complete deal and get car out of dealership. Arkady and Izzy were helpful. More

Best experience I had a wonderful experience in Staten Island Honda. If you decide to purchase a vehicle from there I highly recommend you to ask for Phil. He is extr I had a wonderful experience in Staten Island Honda. If you decide to purchase a vehicle from there I highly recommend you to ask for Phil. He is extremely patient and very honest. More

Another good experience This was my second time leasing from Staten Island Honda and as I expected they communicated well throughout the entire process. Phil Tesoriero in par This was my second time leasing from Staten Island Honda and as I expected they communicated well throughout the entire process. Phil Tesoriero in particular was helpful in explaining the breakdown of costs and he scheduled delivery of services effectively. He made sure things went at my pace and that nothing was left unexplained. It's nice to have that kind of attention at car dealerships. More

MY 2ND HONDA. GREAT EXPERIENCE!!! This is my second Honda that Mr. Abramovich has helped me to lease. I was very impressed with his honest, ethical and very friendly approach the first This is my second Honda that Mr. Abramovich has helped me to lease. I was very impressed with his honest, ethical and very friendly approach the first time, and made sure when my lease was up, he was the one to help me with a new lease again. I highly recommend his services to anyone who is looking for a reliable and straightforward car salesperson when car shopping. More

Who would have thought???? I personally know that if you buy a car from this dealership & hit hard times they will turn their back & not try to help you come to any alternative I personally know that if you buy a car from this dealership & hit hard times they will turn their back & not try to help you come to any alternative other than getting a repossession. When in fact they could buy the car back or several other options are available. Don't sign on that dotted line!!! More

dealer is too busy to answer questions about their cars went onto their website and saw a car i was interested in. the listing had no pictures or any info. so i emailed amanda at the internet department and went onto their website and saw a car i was interested in. the listing had no pictures or any info. so i emailed amanda at the internet department and asked for some pics. i got back was a voicemail telling me to come in to the dealership to see the car (An hour from where i live). several days passed and still no pics. i emailed again. amanda responded she did not have any pictures and that i should come in to see the car. i responded that she should have a salesman take the pictures. she responded that she would see about it. obviously this dealer is only interested in getting customers into the showroom rather than actually helping them and answering questions. if it was possible to rate them zero stars i would. FOLLOW UP: I received a voice mail from Anthony Schifano telling me the reason they could not send pics is because the car has a pending recall and is waiting to be detailed. Sorry, but that is just BS. More

10 yrs of serving my car I brought my 2007 fit Mother's Day 2006. When I bring my car in for oil change they check everything, I took my three friend, my Aunty and brother wif I brought my 2007 fit Mother's Day 2006. When I bring my car in for oil change they check everything, I took my three friend, my Aunty and brother wife ( all females) They are all happy with their purchases. They like the service they received. My Aunty drove two hours to get Staten Island because she like the service. Jeff is like a super hero !! He takes very good care of his costumers as well as his team. More

Chaged deal made I went in to get pricing on a civic lease. After a negotiation I was told a price with no money down. I had to return the next day due to time constra I went in to get pricing on a civic lease. After a negotiation I was told a price with no money down. I had to return the next day due to time constraints. The next day they handed me the paperwork with all new fees. When I complained, the manager came over and said I was given bad infomation. I left and got a car somewhere else. More